City of Victorville Water

Category: Water utility company

Address: 14343 Civic Dr, Victorville, CA 92392, USA

Phone: +17609555001

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Jenny T

Jun 21, 2022

Valerie was very helpful and professional. She was quick to address all my questions.

julieta lopez

Feb 9, 2021

Have not been able to pay over internet or phone they say that my account doesn't exist. I have been payin in person for months but yesterday they wont let me go inside there was no posting as for why no signs no nothing, the guard was rude seems like he was barking at me, it was 3 pm and they aparently close at 5.

Oscar Perez

Dec 5, 2019

I haven't had any issues with them, and been paying my water bill for years. The ladies on the phone are always nice and try to help me out as much as possible. No hate here.

Dana Caban

Sep 19, 2018

Horrible experience !!! On hold over an hour and 15 minutes total. Nobody answers the phone. No way to pay the bill by phone if you are at work .If you don't have your bill , you can't push in any other options such as address, phone, nothing ! No shut off notice on my door prior, didn't receive turn off notice in mail either. Son is home sick with the stomach flu, cant flush toilets, enough said. OVERPRICED, WAY UNDER SERVED !!!!

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Questions & Answers

Why do I have to pay for sewer services if I have a septic tank? The city doesn't service my tank. I have to pay for that myself.

Melinda Trujillo | Aug 29, 2021
Vic | Aug 29, 2021

Have you cheked woth your nighbores?

Why can't I pay my bill online I don't understand the new system they could

Dora Carbajal | Aug 29, 2021
Tom Pfeil | Nov 2, 2021

Bills can be paid on line automatically through your checking account. City is not SMART enouge for paperless billing.

If water bill is due today what time does it have to be paid before it becomes disconnection notice

Carla book 1 Arreola | Aug 30, 2019
marcia ragster | Aug 30, 2019

Close of business

Is tomorrow a regular trash day or are we a day later because of the holiday?

Ashley Kish | Aug 30, 2019
doll galan | Aug 30, 2019

Later

What is the website

Kim B | Aug 30, 2019
A Plus Live Answering Service | Aug 30, 2019

https://munisweb.victorvilleca.gov/MSS/citizens/UtilityBilling/Default.aspx

how do I get form for property owner acknowledgement of financial responsibility

Bibi Sheonarine | Aug 30, 2018
Kellie Black | Aug 30, 2018

I believe you can download from site. If not, then they should have them at the City Hall building. That is where the water office is.

Im having trouble making a payment because its friday im not sure what to so my bill is due on sat how do i pay it?

Maira Gutierrez | Aug 30, 2018
Kellie Black | Aug 30, 2018

You can online, very easy and your account will be credited the day you make payment. I also think places like Walmart take payments for them but there is a fee.

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