Address: 4704 Preston Hwy, Louisville, KY 40213, USA
Phone: +15029680151
Susie Lytal
This pic. To be fair, the staff were as good as can be under these circumstances. The place is thoroughly under-maintained. Even so, it's gross and unsafe. Huge bonus, Waffle House across the parking lot. Still, just go to Waffle house, don't stay at this Red Roof Inn.
Leslie Crocker
Was told that there was a 50$ deposit which was not mentioned when I made the reservation. There would have to be a room check to get the deposit back. When I told them that there were cigarette burn marks on comforters the man said I should have said something before accepting room. I was a little upset to say the least but got my deposit back. There was a man before who had put some roaches he found in the room in the slot. The price was great for the few hours I was there but would not recommend.
Sarah Stone
Customer Service here was shocking. I was spoken too so rudely over the phone from the start, and was then hung up on in the middle of me trying to explain my situation! I asked if it was possible for my mother to pay for our stay as a gift. They refused. I was confused as ive done it countless times before on Booking.com. For ex: our honeymoon, my mother in law paid. As long as MY name is on the reservation, it MATCHES my ID, and I can provide another card for incidentals if need be. They still refused. I called other hotels locally and they all said it was fine? I even did an online search, and its not unheard of to do this ..So rather than speaking to me like a human being to come up with a solution, they chose to lose my money all together. As most likely I would have still stayed IF the front desk guy wasnt so nasty. I say just take your business elsewhere.
Rebecca Rittersdorf
This red roof is in a very bad part of town. The room is sorta clean but smells strongly of cleanser and the floor had sticky spots I don't recommend this place at all.I need to update. WE HAD ROACHES and the front desk said we must have left the door open and said there was nothing they could do
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They take pets however I don't know of the cost
Yes , there is small place for semi but not a full room
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