Address: 5000 Shelbyville Rd, Louisville, KY 40207, USA
Phone: +15028999001
Sunday: 11AM–9PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
John R
Even with being a little short staffed at the moment (late Jan/2022) there was a short wait time both for seating and quick turnaround on receiving our food. It has the relaxed atmosphere you would expect from a Red Robin even with its proximity to the St. Matthew's Mall making it an idea choice if you're in the area. If you're gluten sensitive like me, you'll be happy to know they have gluten free buns as well as a whole separate allergy friendly menu. To be honest, their gluten free buns are the best I've had from a chain, beating out both Chick-fil-A's and Culver's gluten free buns. I'll definitely be back next time I'm in the area, besides who can pass up bottomless fries?
Kali Holmes
Is your woman hangry? Get her a cheeseburger. Yummmm! I had never been to red Robin before so when I told my friend I was craving a cheeseburger, she knew just where to take me. I had the cheesy bacon fondue burger 🤤🤤🤤 which comes with a cup the bacon fondue for dipping so my bottomless fries got some extra flavor, too. Everything was delicious, the restaurant is clean, you forget it's even connected to the mall, and the staff was top notch. We told them upon our arrival it was my first time, so they wanted to make it special. Not only did I get a balloon, but they also gave us the cinnamon sugar doughnut tower on the house! They were so warm and soft and come with both chocolate and caramel for dipping. I was so full, but it tasted so amazing, I couldn't stop. Next time, I'm going for that scorpion burger 🌶🍔
Same Old Me
When we arrived, we were put on a wait list and quoted 40 minutes, and were sat at our table in a little over 30 minutes. It took a few minutes to be greeted by our server and get our drink order. S/O ordered the Royal Red Robin Burger cooked medium with fries and added a side salad. His fries that he ordered with his burger came out 5 minutes before his meal, which was a little odd to us. He also ordered a root beer float, and stated that it was not very tasty, so he unfortunately did not finish his drink. I ordered the same burger cooked medium rare with fries. Unfortunately my burger was brought to me well done and the fries were not fresh at all. I think for an almost $13 meal for a burger and fries and it was not that great at all! It was my first and probably last time I will go to this location. The bathroom trash cans were overflowing and the bathroom was not very clean.
Chris Flaherty
We were seated immediately upon arrival. The hostess was very courteous. Our waitress arrived to take our order within a minute or two. She was courteous and friendly. She asked what we wanted to drink and then took our food order. The restaurant was clean and there was plenty of space for social distancing and yet the restaurant staff made you feel comfortable. The Banzai Burger and Whiskey BBQ Burger were delicious. The decor is interesting and made for a good atmosphere.
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They followed all Covid-19 guidelines. The service was great. We had a awesome server 😷
Lack of servers. This is an issue for many restaurants. Same thing happened last night at Shogun. Lots of empty tables but a wait. Restaurants would rather delay seating tables than have customers unhappy with bad service
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