Why is there a 20 minute wait when at first glance I see 15 empty tables?

Family First | Aug 7, 2018 | Category: Restaurant in Louisville, Kentucky

Red Robin Gourmet Burgers and Brews - All questions

Address: 5000 Shelbyville Rd, Louisville, KY 40207, USA

Ben Wadler | Aug 8, 2018

Lack of servers. This is an issue for many restaurants. Same thing happened last night at Shogun. Lots of empty tables but a wait. Restaurants would rather delay seating tables than have customers unhappy with bad service

DJD Bumblebee | Aug 8, 2018

Sometimes they are shorthanded in the kitchen. Sometimes lazy servers, sometimes new trainees that are slow. It varies but it happens a lot, no matter where you go anymore.

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