Courtyard by Marriott Louisville Northeast

John LaRoe

We got to the hotel and there is not much parking unless you go to the back lot. We went in and the lobby was pretty nice and everyone that worked there was great. We got our room and went up on the 4th floor. We opened our door and the room stunk so bad. We drove to the meijer and bought febreeze to try and get it to smell better. The hotel was paced and the pool is very small. TV in the room is very small with limited channels. If you don't plan on being in your room for anything other than to sleep it will do. But I didn't want to stay in that room for longer than I had to.

Sarah Smith

Their google photos show a hot tub and full breakfast plates, and I think some of their online descriptions are incorrect. They don’t have a spa/hot tub or free breakfast. The manager (I am assuming) told me that they filled in their spa with cement because they are “filthy like a toilet”. Great. Not sure what her implication was, either Marriott or this franchise in particular couldn’t keep things up to health code, or she was implying I want to do something gross, like swim in a toilet. I am sure someone told her to say that, so that people don’t get mad about there not being a spa. Stop saying that to your guests. The room was ok clean. And I would’ve stayed somewhere else with free breakfast if I had known they didn’t have it. Spend the extra $50 and stay somewhere nicer.

Verified Hotel Guest

Positive: great location, comfortable room, great staff Negative: My only complaint if I had to come up with one is that the couches in the rooms seem either old or dirty or both. Just in case I do not plan on sitting on one

David Williams

Must be trying to catch up after COVID. One night there on the way through. Room was clean but no wash cloths. Some wear and tear around the place: carpets, dings, etc. The most interesting was the Bistro for breakfast. Looking at menu and I was told, “We only have one sandwich.” Okay, I’ll take two. “That will take 20 minutes.” Okay, can I have a latte? “No, we only have brewed coffee and only one type.” Okay, I’ll take a large coffee with the two sandwiches for my wife and I. “Sorry, we only have one size cup.” Do you have half-and-half? “Wait here. I have to go to another room and open a box to get that.” This is no joke. This conversation happened. 25 minutes later and $20 later I leave with two overcooked sandwiches and a small/medium coffee. At least the cup had a sleeve built in and the lid was firmly sealed. Nice cup. So, if you’re counting on the Bistro for breakfast, just keep moving on to another Marriott. I’m a Very frequent Marriott guest. There are better ones in the area until they get back to some sort of getting operations back to what’s expected at a Courtyard.