Address: 10300 Sepulveda Blvd, Mission Hills, CA 91345, USA
Phone: +18188983070
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–4PM
Noelia Lazo
Very bad customer services. Long lines and waiting to see a customer representative. They make 2 mistakes with my debit card and they have me call because they could not fix the problem. Very unsatisfied with the service.
Liz DT
Very long lines the costumer service is really bad.Only 1 parson for a very long line .They should have more people working at this branch .
danny dentor
Worst bank. I did a cash advance from my credit card and deposited the money in my account. It showed the amount that day and then the following day it dissapeared. The credit card that I took the money from said that the money has been approved .. I contacted this branch and they said I need a receipt. I’m still here waiting for hours to speak to someone.. they have cameras and can check to see that I made that deposit. This is redicules.
Ryan Spusta
Just opened an account online a couple of days ago to separate funds from my wells fargo bank. Then without warning they closed my account supposedly due to not enough info to verify my identity (they never asked for ID in the sign up process). My username and password wouldn't work. I would have to go into the bank to fix it. I had to call and wait for over 30min to get someone on the phone to tell me all of this. Now I read these reviews about the horrible customer service and long lines with 1 teller?!! I have a $25000 401k loan I was going to deposit with them but now I think I should look elsewhere. Conversely, my wells fargo experience has been exemplary. Fast lines, nice reps, and 24/7 phone support within 2 or 3 minutes.
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Contact the branch in the morning
Go into the branch and talk to someone, if that doesn't work file a claim. If someone in the branch can't help you can call in
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