AAA Thousand Oaks Insurance and Member Services

Category: Insurance agency in Thousand Oaks, California

Address: 100 E Wilbur Rd, Thousand Oaks, CA 91360, USA

Phone: +18054970911

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Brandon Bairian

Aug 24, 2022

As a 40+ year member gotta say the roadside assitance is nowhere near what it used to be. Been left stranded several times recently . Very hard to get a hold of and the online call is sketchy. Was left at scene for sveral hours and finally got through and they said there was no call out. Went in to let a supervisor know and no one ever got back to me. I still have aaa but also have a back up service now as i cannot count on them any longer .

Angel

Aug 13, 2022

Love doing my DMV stuff with these guys 🙏

Shane Hull

Sep 10, 2021

Scandalous and horrible to their long-term customers. I sat on the side of the road with a flat in 102 degree weather with my 9 year old for 7 (YES SEVEN) hours for AAA and they NEVER CAME. Additionally they stole $300 from me when I canceled my auto insurance (found a much cheaper carrier) with them. They said if you cancel within a year (been a member for over 15 years) you get charged. Top it off I actually called 2 weeks before canceling and asked when the best time was to cancel and start my new insurance... they never said anything about stealing money from me then! Only later. What a piece of junk outfit!

William Gemberling

Apr 15, 2021

They were very good about keeping social distancing while also addressing the needs of each person. I felt as though I was treated with respect and not rushed at all as I took care of my membership renewal and my car registration which involved changing of my license plates. The person who took care of me was helpful and friendly showing lots of patience with me. I am thankful that AAA is so helpful and efficient at performing their services!

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Questions & Answers

CAN AAA PROCESS THE NEW ID DRIVERS LICENSE?

CAROL PULLMAN | Aug 29, 2020
Bud Teachout | Aug 29, 2020

Do you have Driver Licience test books of testing?

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Does AAA renew Pass Ports

Ramon Arujo | Aug 30, 2019
Shirley Haddock | Mar 2, 2022

can i get passport photos

I need a vehicle registration

Patrick Borrege | Aug 30, 2018
Maria O'Malley | Aug 30, 2018

Aaa if you are a member only ok

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can AAA process a request for a duplicate title and transfer ownership?

Kevin Hart | Aug 30, 2018
Kenneth Koch | Aug 30, 2018

Yes

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Does AAA sell life insurance?

Joanne Prusak | Aug 30, 2018
Darren Vadnais | Aug 30, 2018

Yes, Ask about an "umbrella" package that combines life, house, and vehicle policies.

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Can I make an appointment to get an international license?

John Platero | Jul 30, 2022
Andrea Koval | Aug 22, 2022

I'm not sure

can i get a wide load permit?

Colleen Talbert | Jul 30, 2022
Angel | Aug 22, 2022

Not sure about that, but I would give them a call to find out

Do you process requests for handicapped car placard?

James Olson | Jun 30, 2022
Sylvia Rieman | Jun 30, 2022

Yes

Can you change a name (marriage) on a license?

Deborah Kernahan | Jun 30, 2022
Miguel Contreras | Jun 30, 2022

I just asked... unfortunately they can't... ID and DL changes are handled only By DMV. ;)

Can AAA replace a missing driver's license that was issued by AAA

diane ross | May 31, 2022
Alvin Manzanilla | May 31, 2022

No they cannot. Replacement is only issued by DMV.

can I get passport photos

Shirley Haddock | Mar 2, 2022
John Don | Mar 2, 2022

According to their website, yes you can get passport photos taken there.

Do I need to make an appointment to talk with a travel advisor?

Elizabeth Brown | Mar 2, 2022
Nico Kelly | Mar 2, 2022

It couldn't hurt, but if you go in there they will get you somebody right away

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how obtain handicap parking

Werner Frank | Jan 1, 2022
Stephen Lee | Jan 1, 2022

There are handicap parking by the entrance to the building at the AAA TO office.

Do I need an appointment to get documents notarized? And what is the cost per document?

Kathleen Naoum | Dec 2, 2021
Marty Simmons | Dec 2, 2021

I walked right in. There was nobody in line.

can I get an address change on my license there ?

Joan Janiga | Oct 3, 2021
Maria Luz Alvarez | Oct 3, 2021

I am not sure...

does aaa take care of auto renewals after smog test

Norma Privitt | Oct 3, 2021
Dylan Rodgers | Oct 3, 2021

Yes they do. As long as the name on the title is the same as the one on the AAA account.

Do you change house locks?

Genevieve Findley | Aug 29, 2021
Bryan Ball | Aug 29, 2021

The auto club doesn't maybe a lockshmihpp

I do not have my 2021 Homeowners Insurance Billing Statement. How do I get a copy?

Linda Peralta | Aug 29, 2021
Serena Espinoza | Aug 29, 2021

Iam not a home owners my self so I would not know sorry . Ask goolge they know everthing .

How to renew a Provisional Instruction permit for teenager ?

Euro Boutiques | Aug 29, 2021
William Gemberling | Aug 29, 2021

I don't know. I went to renew registration and change license plates.

Books on the driving test???

Lois Baker | Aug 29, 2021
Anthony Penn | Aug 29, 2021

Yes.

Can I renew my passport at the AAA office in Thousand Oaks

Toni Caruso | Aug 29, 2021
Gary Standke | Aug 29, 2021

They can take the pictures

Can i get a new california drivers license and plates at a AAA office instead of going the DMV? thank you!

Lisa | Aug 29, 2021
vijay sain | Aug 29, 2021

No drivers license. Yes to plates

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Do I need an appointment to transfer my special plates?

Julie Torrey | Aug 29, 2021
ray hinton jr | Aug 29, 2021

No you show up and wait outside for staff to help. Remember to have the VIN number for the car the plates came off of.

Can I pay the fees and submit a copy of title to you, or do I need to go to DMV?

Elaine Pawelczyk | Aug 29, 2020
Neicy Nunnery | Aug 29, 2020

Hey. Me I pay all my DMV fees through AAA. you can pay any fees to AAA but copy of your title I'm not sure. Its fast and walk in good too.

Can AAA process a driver's license rewal if they need to take a test, photo, etc?

Mary Hoover | Aug 29, 2020
Christian morrow | Aug 29, 2020

I don't think so

Where do I go online to get the form - reg17?

Edessa Braza | Aug 29, 2020
Karen R | Aug 29, 2020

AAA OONLY DOES VEHICLE REGISTRATION. I WOULD TRY V CA.GOV GO TO FORMS. HOPE THAT HELPS.

Can AAA arrange for the replacement of a lost handicap placard?

Cynthia Stuffmann | Aug 29, 2020
Adrian Gaines | Aug 29, 2020

Several years ago, I obtained a handicap placecard from AAA.

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Do I need an appointment to get a passport picture taken?

Diane Whitmore | Aug 29, 2020
Nico Kelly | Aug 29, 2020

No you do not.

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can AAA correct the odometer reading on my title. Title shows 120,000. Actual mileage is only 87,475

marta de los rios | Aug 30, 2019
Dr. Sam Onyebuchi | Aug 30, 2019

No, they can't do that. DMV issues only!

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What payment options for car registration

LaTonya Stewart | Aug 30, 2019
Jeff P | Aug 30, 2019

DMV's contract with Automobile Club of Southern California only allows for payment by cash or check. NO debit or credit cards. Best regards LaTonya.

is AAA open this Friday?

jennifer West | Aug 30, 2019
Te Ca | Aug 30, 2019

Fri. 9-5

can I get new plates for my sons car

Chanel Wientjes | Aug 30, 2019
Jeff P | Aug 30, 2019

Depends. Were the plates lost or stolen? Is the car registered in your name or his? Does the address on your drivers license match the address on the registration? Only the registered car owner can sign the document requesting replacement plates and a valid DL with a matching address to the registration must be presented. Also, the DMV contract requires that there be an active, valid membership with AAA for the registered owner of the vehicle. Hope that helps you.

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How many drivers can be on 1 AAA account?

Tina Comfort | Aug 30, 2019
Fred Master of helium | Aug 30, 2019

Sorry I'm not sure. Call the Thousand Oaks office. Thay can get you the correct answer.

do you renew passports ?

Patricia Sutter | Aug 30, 2019
Jeff P | Aug 30, 2019

No. AAA does take passport photos for a fee that varies based on level of membership.

Can a AAA member from out of state use the notary services?

frankgil | Aug 30, 2019
Jeff P | Aug 30, 2019

Yes. Make sure to bring appropriate identification and if the document requires witnesses to bring your own who are not related and cannot benefit from the documents... Impartial witnesses.

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I have AAA insurance in northern Ca, but I am in Thousand Oaks and wondered if I can to AAA here and deal with finishing registration and get sticker here?

Jennifer Preston | Aug 30, 2019
Gayle Schild | Aug 30, 2019

Robert is right, AAA can do the registration, tags, name change, they rock! Go early, not during prime time.Gets busy, but better than DMV!

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where is my title? I finally got my vehicle smogged and didn't even realize they kept my title. Why? And when will I get it back? I need to sell my vehicle ASAP.

Gretchen Neff | Aug 30, 2019
Fred Master of helium | Aug 30, 2019

If you are not yet a member of AAA I would suggest buying a membership. They can do most DMV transactions witch to me is worth the cost of the membership. Who wants to deal with DMV?

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When are notary services available at AAA Thousand oaks office ?

JUDY BLADES | Aug 30, 2019
Dr. Sam Onyebuchi | Aug 30, 2019

If you need their number you can just ask. Or Google it.

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I received a bill to reregister my car. I have sold it for parts. What should I do?

Yoka Yohanna | Aug 30, 2019
Gayle Schild | Aug 30, 2019

Nitify them of sale, clear the books.

Can I get new tabs that are paid for already by showing a emailed receipt sent to me from the dmv?

Michael kidwell | Aug 30, 2019
Josephine Siefke | Aug 30, 2019

Just call them...

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I'm buying a 2012 Prius with 52000 miles local California car do I need a smog certificate?

Ron LaForgia | Aug 30, 2019
Gayle Schild | Aug 30, 2019

Yes, . Cars in CA must have one. Check with AAA first , for state law.They r great to work with.

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If you are a non member but your children are can they pay my DMV registration renewal fee at you office?

Ernest Martel | Aug 30, 2019
Jeff P | Aug 30, 2019

No. The DMV's contract with AAA only allows AAA to process DMV transactions for active, paid members. The active membership name(s) must be the same as those on the registration. Hope that helps you.

Can I pay my car registration on Saturday (tomorrow, August 11)?

vijaya shankar | Aug 30, 2018
corinne forti | Aug 30, 2018

Yes cash or check. No credit or debit cards.

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what forms of payment do you accept?

Scott Reynolds | Aug 30, 2018
corinne forti | Aug 30, 2018

Cash or check

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Does AAA acept checks for regestrstion

Alex Estrada | Aug 30, 2018
Tom Gregory | Aug 30, 2018

Everyone is correct. Checks and cash but no plastic.

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can i renew a drivers licence at Aaa?

Ronald Langinger | Aug 30, 2018
Teena Jones | Aug 30, 2018

AAA cannot renew driver's license. You need to renew online or in person at the DMV.

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can I pay my sales tax on a used car I bought at the AAA office

Michelle Thomas | Aug 30, 2018
Darren Vadnais | Aug 30, 2018

I believe that you can.

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Can I transfer the title to my car in your office today?

Romy Denogean | Aug 30, 2018
Kenneth Koch | Aug 30, 2018

Yes

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Do you have a program where I can buy car insurance for a few weeks or months?

Clint Case | Aug 30, 2018
Tom Gregory | Aug 30, 2018

I would call your local office and give them all the details for a proper answer. I know that you can suspend a policy but then while in storage something happens to your vehicle you have no protect. I use my mom's car in another State and suspend the insurance 2-3 times a year but keep some Comprehensive coverage on her car in place.

Does AAA replace year stickers

Dennis Dietz | Aug 30, 2018
Tom Gregory | Aug 30, 2018

Yes but you need to have a AAA membership.

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can i renew my drivers license

Seo Tuners | Aug 30, 2018
Maria O'Malley | Aug 30, 2018

No no no drivers lincense

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Can I do DMV registration on Saturday

Dale Kredell | Aug 30, 2018
Tom Gregory | Aug 30, 2018

Best thing about AAA and passport photos.

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can i pick up book for rules for taking test in thousand oaks

Joy Krieger | Aug 30, 2018
Maria O'Malley | Aug 30, 2018

Yes

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