Renewal by Andersen of Los Angeles

Barbara Hicks

From start to finish Renewal by Andersen was a very professional company to work with. All of the employees were polite, respectful and thorough and did excellent work. Cleanup was impeccable. They even completed the job sooner than expected. Would definitely recommend this company. You get what you pay for. Thank you.

W.L. Davis, Jr.

There’s two good things about my Andersen Window installation. 1.The quality of the windows we are using. Noise reduction and climate control are great. 2. Carlos and Eddie, the installers. They were very professional. They answered my questions and assured me the installation would not disrupt my interior or exterior. They were right!! A seamless and beautiful job. They did it quick and good!! Thanks guys. Now the part I didn’t like 1. Andersen’s Quality Control when it comes to my orders. It’s been almost a year since ordering my window, mainly because the build was not what we ordered, thereby sending the product back then waiting months for the new ones. Even with this order, the screens were not to spec. I couldn’t believe it. Even though the windows are installed, we still have to wait for the screen replacement.

Laura Herrmann

We have used Andersen windows in the past and when it came time to upgrade, we used Andersen windows because of the quality of their product. We made it very clear while ordering that we were very concerned about leaking during storms in the sliding glass door location. The salesman said, "our windows do not leak." That may be true, but the installation was very poor. A tech had to come back a few days after they finished because there was wind coming in through the side. See photo. of card going from inside to outside the house. After the December storm we discovered that there is 1/8 to 3/8 gap between the deck and the door and the water comes poring in. The tech came out on February 9th and said he would re-caulk the bottom. We are very concerned about the water damage to floor upstairs where the sliding glass door is located and the damage to our ceiling on the first floor and the damage to the floor on the first floor. The tech said he would check with his supervisor and get back to us. He did not do any caulking during this visit. No one has contacted us since then. My husband has called and our calls are not returned. When we call the call is not answered. I just saw a Renewal by Andersen ad on TV and it made me angry that they are touting that their installation is superior, and that they have a wonderful warranty. Beware! Shoddy workmanship and no response from the dealer.

Mary Lee Griswold

From the beginning Andersen Renewal was first class. And I mean all aspects - sales, production timeline / scheduling, installation and customer care. The financing option was exceptional and easy to apply for. The windows look great and really enhance the beauty of our home. The installation team arrived on time, were courteous and helpful. They cleaned the windows and the minimal dirt resulting from the installation. Overall, we are very happy and highly recommend this Andersen Renewal.