OnPoint Community Credit Union

Carlos de Paula

They were the best at some point in time. They had the best auto / home loans in the market and great service. HOWEVER, those days are gone. I have charges made to my ATM card for a service that I have no idea what they are for. The company is linked to them, and I am having a hell of a time fixing the charges. Over $750 in charges. NOTE: I don't use my ATM or any checks from them. So the service had to be affiliated to one of their offers. Also, while trying to fix the issue, the receptionist hang up on me. CHECK YOUR STATEMENTED CAREFULLY.

Wendi Dell

OnPoint credit union is great. However the McMinnville branch is awful. The tellers are rude, condescending and don't know what they're doing. The manager has the same superior attitude. Making him 0 help when you have an issue with a teller. I choose to do my banking more than 30 miles away, rather than be insulted by these people.

Kyle Joel (Kai)

Been banking with OnPoint as my primary account for 12 years. However, two weeks ago I had a very unprofessional transaction with one of their tellers, and it me the entire two weeks of going through assistant management to get the information I needed. Not cool, OnPoint. This is the worst branch in the bank, in my opinion.

Angela Radonski /simmons

When i walked into the bank it was so nice because the banks doors are handicap friendly. The reason i found that so refreshing is because i walk using a walker. So not having to fight a door as i often due , these doors opened with the push of a button. I got into the bank and headed for the large line which always seems to be there and waited for my turn. Finally after 10 minutes of waiting it was my turn. I stepped up to the counter and the cashier greeted me in a friendly way ,a big smile and a hello my name is Angela how can i help you? I just needed to cash a check because this was not my bank but my mother's . I always tell my self to go use my own bank but i end up wanting to give this bank the benefit of the doubt. However, many times i go into this OnPoint community credit union; there is always and i do mean always along line. They have empty places were other cashiers could be using to help other customers. But in all my visits to this place of business theres always a long line and empty stations ware other cashiers could be using to help speed up the process. So, if you're interested in opening a bank account i would strongly advise against doing it here!