Alamo Rent A Car

Rusty Carter

Made a reservation. Went to pick up the car and was told they didn't have any cars to give me for my reservation. Never again will I call them for a rental

Penny Everett

Reservation paid for and insurance paid for. Went to Cedar Rapids airport to pick up car and Hertz employee told me Alamo was at Enterprise section. I go to enterprise section to get the car and he said we are all out..... all out? yah we don't have any cars, we are all out. Wouldn't give me my money back, offer any help or suggestions. That was it.... Still trying to get my money back 2 days later for a car I never received... ROBBERY!! DO NOT GO TO ALAMO OR ENTERPRISE... THEY HAVE NO PROBLEM TAKING YOUR MONEY AND GIVING YOU NOTHING. ALSO THEY ARE ONLY GETTING A 1 STAR BC I COULDN'T POST THIS IF I DIDN'T PICK IT. BUT I GIVE THEM NO STARS. NO STARS. SO JUST TO BE CLEAR I AM NOT GIVING THEM ANY STARS NOT EVEN 1.

Tom Freeman

I'm an Alamo "insider" member because I know I can always expect a great car at a great price, but there are a couple little things I experienced in my last trip to Cedar Rapids, Iowa that could be improved. 1) There was no Alamo labeled booth inside the airport - not even a sign in another booth. I had to ask in a competitors booth to learn that Alamo was handled by the guy in the Enterprise booth. 2) There was no person at the car return area to check in the car. There was no instructions on signage nor from the check-in attendant nor the paperwork I was given, so I left the keys on the dash. When I walked by the booth on my way to boarding the attendant told me I must bring the keys back to him, so I had to go back to get them.

Miss Chaffee

I have used Alamo Car Rental multiple times as traveling. The entire transaction has always gone smoothly from the on-line rental, the preregistration process saving me time, to the counter pick-up, and through the drop-off. They have multiple vehicles to choose from that have always been dependable. Rent a car through them with confidence.