Chase ATM

Ting Silanes

The staff I talked to is not knowledgeable, professional, and responsible at all. He said based on the documents I had brought in weren't able to open a new checking account. He asked me to wait. Instead of helping me. He is very interested in which county I have been to in Europe. And tried to have some useless conversation with me. After that. I went to a different bank (chase) just two mins far from there, they can help me to open a new account smoothly with the same documents I had brought in. I just wish this bank could hire someone more focused on his job, and more knowledgeable and helpful. Because I believe in most customers go there is for helping not for chatting. We are happier to get things done. Seems that the Chinese staff doesn't know what he is doing. and unfamiliarity with the business. here is my experience.

Ji Ji

Hello. I was impressed by Chasebank's help the other day. I made a mistake in issuing a check because I am not good at English.So I went to the bank again. She was kind enough to help me without losing her smile for more than two hours.I was so thankful and moved.Her name is Leslie. It was very inconvenient for me to visit the bank due to my poor English.But from now on, thanks to her, I'm going to visit comfortably.Thank you very much indeed.Thanks to her, Chase Bank's image will improve.

Trina T

They have drive thru and ATM, but not in-branch ATM, so I had go to the counter to withdraw more than 1k. Armin was being very helpful and friendly. He reminded me that major banks wouldn't accept cash deposits from unauthorized individuals now and made different suggestions to me.

Akhil Reddy

Although the work was not done on the first day, the employee was good enough to check if everything was done right and give a call back regarding what needs to be done. Had more staff so was less busy. Overall, had a good experience.