Bank of America Financial Center

Ma H

Long overdue kudos to the manager and her staff at this branch. Maria is an excellent Manager that leads her team with excellence, respect and provides great customer service to us, the client. I have come across several people where we all agree that this branch is the only one in Irvine that allows the client to have an excellent customer experience. My husband and I are happy to be their clients. Kudos to Maria; she has great managerial and leadership skills!!

Mia Xu

Most terrible bank experience EVER!! The teller is super rude, impatient, and unprofessional. I made an appointment yesterday, but they said I was not on the list and kept questioning me about where I made that even though I showed the email😅. After a loooooong wait of over 30mins, they picked a random assistant who wasn’t on my appt.

Jimmy Hsieh

I just finished opening an account at this location. I was a walk in. The lady Sam that answered the phone and gave advice was wonderful. I was really glad to meet her. I then met Erica who put me in the sign in list and she ensured I was comfortable and made sure I was directed to the right person to help me. The manage Maria was fantastic. She was completely knowledgeable and helped me with the account. Thank you ladies for your help today!

Sam T.

The worst branch ever, very rude team, unprofessional, zero customer service and communication skills. I been doing business with Bank of America since 2016, I have visited so many branches in OC but this one is horrible. Bankers should be more knowledgeable, nice and greetabl.