AT&T Store

Yogesh Deshpande

Two customers in the store including me. Employee helping the other one. I am standing for 15 mins. The employee takes a call after 10mins but does not even acknowledge the fact that I am waiting. The least you could do is just acknowledge that you will be with me after helping the current customer

Abdul S.

HORRIBLE customer service! Don’t be fooled by some of the high ratings! My sister Amir needed to switch service to Cricket Wireless, and the employee (whose name was Sergio) made it SO unnecessarily difficult and practically refused to give her access to her OWN personal information! His demeanor was also VERY rude and unprofessional, and this is exactly why we wanted to switch in the first place! They do NOT care about you, only their profits! DO NOT GO TO THIS LOCATION! And your worker Sergio needs to be FIRED! I wish I could give 0 stars!

Yeonsu Lee

I had problem with my prepaid simcard, about which the amazon seller from which I bought, but can't contact with. The clerk at AT&T in Great Mall spend his time more than a hour to solve with AT&T customer service , calling almost 10times, accessing their intranet with really many times of login again, checking imei code to find the problems, deligently. He already know that this kind support give no money and it's not the problem he brought with, and directly relates with him. Even then, with his help on me , international customer could survive today. I realized that without cell phone, I could not drive strange city to find get help without google map , or get help from someone. Thank you guys. You are my bros. not just seller.

Giselle Hernandez

Liz and Dan had such amazing customer service ! We had them helping us for 3-4 hours straight and they made sure everything just right for us ! they were such gr8 people and they kept conversation with us as they were helping just because our process of transfer did take us way longer but I loved the energy they had ! DEF recommend to head over there!