Computer Zone: Apple, PC, iPhone Repair & Sale networking

Teriyaki boy

Got my Google Pixel 5 fixed from here, Great service and competitive pricing!

Manal Zori

This place do very unethical business. I lost $200, wasted time and energy for calls back and forth with them for 5 months and my laptop was never repaired. They told me they NEVER give refunds. Instead I was asked to pay more for possibility of data retrieval, they tried to sell refurbished laptop to me and finally, they said they’ll give me back my $200 if I allow them take my laptop for parts. If you have time, please read exactly what happened to me and will probably happen to you as well if you trust them. I read their review before visiting them. I read 4 reviews where people said they lost money and never get their items repaired. Under each of them, owner replied back saying why it was not possible for Computer Zone to repair it. So I thought I could trust them with my laptop. I have a macbook pro which was water damaged 8 months ago. I was gonna buy new one, but I realized I needed the data from the damaged laptop. So I went to their store, told them it was water damaged 8 months ago and it made pssst noise when I opened it right after and it never started again. I asked if there is any possibility for them to repair it as I was almost certain there is no chance. But they said they fixed beer damage just last week and water damage is not as bad as other drinks. They said it’s worth fixing my laptop since it’s late model and I can get pretty good use out of it. They charge by the hour but offered flat $200 for repair which will save money on my end and I can get my laptop in 3 days. 2 months later, the manager said they couldn’t retrieve data. But he would like to send my laptop to this separate company that specializes in data retrieval and it’ll cost me double. I asked a refund, he said he can’t do that cuz they put in hours of work already, but he can pay $100 for the data retrieval fee. But I don’t have $300 more dollars to pay for the data retrieval and asked instead to give me that $100, so I could buy new laptop. He said he can do that and offered they have range of refurbished laptops I can choose from. I said I’d like to buy my own laptop directly from apple. Then he said he’ll reconsider give me back my $200 if I leave my laptop for parts. I said no thank you in which he replied okay, you can pick your laptop 2 days later and $100 will be refunded back to my credit card. That happened last October. Today is 9th of February. I never got that $100 back. I called in January about my refund and talked for 15 mins explaining my situation to another technician just to hear WE NEVER GIVE REFUND. So I asked him to leave note for the manager to call me back. The manager called me and he doesn’t remember any of our conversations. He said he’ll check his workbook and call me back. Another back and forth call situation which I know very well at this point, will just waste my time and mental energy. They knew any liquid damage will lead to corrosion and my laptop can’t be fixed after 8 months of corrosion. Either they lied making me believe it is fixable to make money or they’re very incompetent, unprofessional to know that’s not possible to repair. In both cases, customer will lose money. Thank you for reading my experience and please choose other place to do your business. Computer zone is shady place, not worth your money, time and energy.

Adrienne Saxton

I took my son’s PC, iPad, and my MacBook in for service. Nothing works after spending money on repairs by them! I do not recommend!

Phillip DesJardins

Went to one location to get my laptop fixed. I was never called to be told that it was ready to be picked up (had to call myself to find out after the fact) and when I went to pick up it had been sent to their other location. I was walking and trying to take care of this before work, which meant having to pay for an Uber to get to my shift on time.