O'Charley’s Restaurant & Bar

Darren Marfice

Went there tonight with my friend after having not been in a few years. Our servers name was Traci & it was her first night. She was absolutely awesome. Our orders were accurate, our drinks stayed filled & she was very attentive. She was friendly & made us feel welcomed from the moment we sat down. I truly enjoyed my experience.

Patricia Shields

Decided to have dinner here. Sat right down at the bar. Waited over a half hour to get ask what we were drinking. Had to ask for menus awhile later. Half hour later someone takes our order. Husbands salad came out but no utensils. He went up front and ask for them and they had to put down their phones to make up a set. In the meantime the couple next to us put a $20 bill down and left. I saw why when an hour later their food came out. We were told several times our food was being plated. Finally got our food. It was good. The place was getting close to closing time. Waiting to pay our bill and a couple of the teen girls that were up front started a fight..we paid and left as walking out the door a lady that was there for a party was telling her ride that they ordered food 2 hours ago and just got it all in togoboxes. The restaurant was not crowded by any means. We saw lots of employees but only a few actually working. Never saw a manager person. 1 star because when our food finally came it was good. Not a good atmosphere with the kids fighting. Not going back and will tell others of our experience. .

Cindy Terrell

My family and I decided to give this restaurant another chance yesterday and I’m so glad we did. We had a baptism at church so about 10 of us decided to go eat. Our waitress Billie was exceptionally attentive and helpful. I spoke with the Genera Manager and let her know the poor experience we had in the past and how much we enjoyed coming back. She was so happy to hear and it showed on her face. Also the host named Brett was absolutely the best part of our visit. So helpful and nice. Just a sweet soul. I just wanted some recognition for these guys because it is a complete different atmosphere in there now and I am for one grateful

Kim Kat

Worst experience ever tonight. Ordered thru door dash. Chicken was way overcooked, campfire potatoes i paid extra for were raw and black, and the bottom of rolls were rock hard. What happened?yall used to be good. UPDATE management reached out to me and were very nice as well as professional. Apologized without making excuses, are woking with kitchen staff on quality of food and offered to remake my meal... while i declined i will try the same meal again soon and review again based on it.