The Palm - Charlotte

Imani Williams

I was not pleased with dinner at all I would give two stars because the manager came around and said hello to everyone and asked if everything was ok she seemed excited about her job which is always nice I didn’t state how the service was which I should have but I didn’t want to be problematic, but once I got home i was disturbed so I decided to write a review the host was very welcoming and seemed excited also! Our server “Tyreek” was an awful host I believe he didn’t want to serve us he seemed irritated from hello and following into the entire evening and I wasn’t sure why because we were excited very friendly and simple completely engaged in our conversation just wanting to eat a nice dinner and catch up! This was very unfortunate because the night was still young and we were excited to see one another and enjoy a nice dinner. Overall I loved the Three-Cheese Au Gratin Potatoes that’s it the bread wasn’t fresh as stated I like raisin bread but it had a funny taste which made me think it came in contact with something it shouldn’t have salad was old and browning my calamari wasn’t fried properly the batter was basically falling off. My friends food as she stated tasted as if it came out of a can and my salmon was undone but I decided to take it home and cooked it more to my liking because honestly I think if we would’ve complained about anything our waiter Tyreek would have “blew our house down“ overall I wouldn’t recommend for a fine dining experience! I rushed dinner just for us to get out of there!

myles handschu

My family has been eating at the Palm restaurants for decades. This was a very poor experience. The steak was served cold. We ordered medium rare. It came rare. When reheated, it was a poor replacement. No one listens. We love the Palm. Sorry for this review.

Ed Jenkins

Mr. Joey's team delivers a very fine guest experience. I made a reservation on line and when arrived I was told it was for the bar section. Joey quickly read the confused look on my face and said "no problem" and quickly seated my wife and I. It was totally my mistake but Joey took care of us and personally seated us. Our server was the greatest attending to our every need without being pushy. As for years food, cooked to perfection as always. I don't often get back to my hometown but the Palm is like a trusted friend when I do. They never disappoint.

Mary Ramey

Lisa was a lovely server. The food was amazing. The scallops were seared perfectly. The steak cut like butter and was cooked exactly the way i like it. Risottos flavors melted in your mouth. Well worth the cost. Expensive. But you receive an amazing meal.