Wawanesa Insurance

Category: Corporate office in San Diego, California

Address: 7650 Mission Valley Rd, San Diego, CA 92108, USA

Phone: +18779292637

Reviews

Robert Martinez

Aug 11, 2022

Hey Anyone that has this Insurance watch out! This insurance company is asking the policy holders to pay 6 months to a year in advance when your renewal comes up? I think this is not fair to people who pay month to month, when i asked Wawanesa why they are doing this there respond was because to many people filling claims and getting into accidents, I said so the good drivers have to pay for this? Not fair @ all so beware people this is happening. So if you pay up front 6 months to a year and God for bid you are not around? They still get you money 💰

Jacqueline Godina

Jul 29, 2022

How can you close MY CLAIM WITHOUT EVER TAKING THE TIME TO CONTACT ME. I am furious, I was rear-ended the woman admitted at fault, she wanted to pay out of pocket for damages I decided to go through insurance since I already had a claim. 8 days since my claim no one ever contacted me. I had to contact them, and turns out from customer service that Rosario Mendez closed my claim without ever contacting me, is that even ethical?! I’ve never spoken to this person so we pay thousands and thousands of dollars to have lazy employees not even want to do work for a client of theirs that was not at fault. Super sad will have to move insurance companies and tell my clients to leave you guys their loyalty is with me and not an insurance company that hasn’t handled this situation with integrity. I work for a major brokerage company and will def no longer recommend you guys unless this is handled immediately.

Chanel W

Jul 7, 2022

My insurance increased because I no longer have 2 cars it went up $70+ I have 3 more payments left until renewal and I won’t be renewing because we have to pay it in full now instead of monthly payments, I had no problems with this insurance company before…also I don’t understand how they can tell us how miles I drive just because I live in California!!! I was recently was laid off so I’m not even driving my car everyday to commute to work. I was recommending this insurance company to family, friends, also neighbors but not anymore, thanks

Farkhondeh Fotoohi

Jun 27, 2022

I was very happy with this company pricing and costumer service until my car involved on vandalism,, the damage is around $1k and for that here is the email I’ve received when I file the claim… As part of the investigation and as stated in the policy, we respectfully request your timely and full cooperation in providing us with the following materials and or information which are relevant and necessary for an accurate evaluation of the claim: Please provide us -We need our signed and returned General authorization. -We need copies of your vehicle’s bill of sale, purchase agreements, proof of payment, and time dates condition photographs. -We need (2) months of bank records before the loss. -We need proof of income before the loss. -We need copies of your cell phone logs/texts records ranging from 4/4/22 to 4/18/22 -We need copies of any and all vehicle maintenance records. Please provide any and all contact information to your vehicle’s prior owner. -We will need your recorded interview -We will need to complete a vehicle inspection for all allege repairs. They wanna access to my whole life for this ,, it’s unbelievable…

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Questions & Answers

If someone sideswipes your car, and doesn’t leave a note, where is that stated in policy or what is it called?

Irene English | Aug 28, 2018
Stirling Nguyen | Aug 27, 2020

I would get a few repair estimates from various trusted places. If the estimate is much more than your deductible, call the insurance company to get your vehicle repair; otherwise, it isn't worth dealing with the insurance company, in which case, you just have to eat the cost of repair yourself or live with the damage(s). Sorry for your damages ma'am.

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Why can’t we print our insurance cards directly from your website since you failed to send them with our new policy? How long does it take for you to send them?

Suzanne Leyva | Aug 28, 2018
Joyce | Aug 28, 2018

I always call and ask for them to be mailed to me. In about 5 days I have the cards.

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Does Wawanessa's auto coverage, cover policyholder for liability when renting a car?

Linda Samay | Aug 28, 2018
Paul R.S. | Aug 28, 2018

Only if you add it to your policy I'm sure.

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Still waiting for a quote ??

Mary A Norvell | Aug 28, 2018
Jim Hixon | Aug 28, 2018

Number one in lowest prices and number 1 service (the best).

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If a basketball court falls and hits your car scrapes your hood and breaks your windshield would that be covered under your car insurance?

Charlotte Torres | Aug 27, 2021
martin duray | Aug 27, 2021

Yes, less the deductible.

Can you register a new driver on your insurance online?

Katie Rubio | Aug 28, 2018
Alessandro Del Rio Tale | Aug 28, 2018

Yes but keep in mind the webside is on OSX friendly not to mention some issues but if i where you i just call them on monday or go to there main office they are supper friendly and fast

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On my way to purchase vehicle at dealership. What steps do I take to insure the vehicle before I leave the lot?

Rachel Martin | Aug 28, 2018
geoff samples | Aug 28, 2018

Just call the sales office once you're doing the paperwork. An agent can bind you coverage right over the phone and email it to you.

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while driving an animal ran into my car and damage my bumper, does my insurance cover this ?

John-Paul Saliu | Jun 28, 2022
Wawanesa Insurance | Jun 28, 2022

If you purchased physical damage coverage for your vehicle on your policy prior to this incident occurring, please contact Wawanesa Claims to report the claim and an adjuster will be in touch to discuss if and how it would be covered.

A driverless runaway car slammed into my car on Saturday night. Do I have to wait till Monday to call Wawanesa with the information? My car appears damaged enough that it is not safe to drive. My wife and I are unhurt.

James Robertson | May 29, 2022
Wawanesa Insurance | May 29, 2022

We have 24/7 claims reporting service but you can choose to report your claim immediately or wait, whichever is more convenient for you. Call us any time of the day or night at 888-WAWA-CLAIM (929-2252). You can also report your claim online at wawanesa.com. If you have an existing claim, please have your Claim Representative's extension number available to help expedite your call. For more information, please visit: https://www.wawanesa.com/us/california/claims/247-claim-service.html

Hi, my name Dennis Ho, my policy number 12546640 , could you let me know when I buy a new car, my policy cover for that car when I drive it from the dealer to my house ? We will take that car at Toyota Dealer on this weekend .Thank you so much

Duc Ho | Mar 30, 2022
Wawanesa Insurance | Mar 30, 2022

Hi Dennis, we recommend speaking with a representative at 800-640-2920 to confirm your policy and coverage. They're available Monday to Friday 7:30am-7:30 pm and Saturday 8:00am-4:30 pm.

I just got my car refinance and was told by the bank to inform of the new change of financial insitutions. I received a letter to them, can i email it someplace or do I have to go to branch to turn in it. Please advise. Sending thanks in advance

Victor Pulido | Aug 27, 2021
R B | Aug 27, 2021

Should be able to email a copy

Do insurance policies usually cover you when you're driving a rental car?

Janice Sanchez | Aug 27, 2021
Crystal Gomez | Aug 27, 2021

Yes, my Wawanesa policy covers me when I drive any vehicle including rental cars. But it's always safe and fast to call your insurance company and verify your specific coverage.

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can a i add a car for a month, with a new driver

MARTHA perez | Aug 27, 2021
James Vaughn | Aug 27, 2021

Pretty sure, but just call and ask

Does Wawanesa has an office in Los Angeles?

Christian Loutrel | Aug 27, 2021
Tony Nguyen | Aug 27, 2021

No, San Diego is the only one, I wish they have one in Orange county too

Can I secure a policy online myself?

Matthew Lara | Aug 27, 2021
Daniel Moon | Aug 27, 2021

Yes

Are you insured if you buy another car and it’s on weekend ins co closed

Angie Constan | Aug 27, 2021
Stephanie Blanco | Aug 27, 2021

No, you are not covered by your insurance. The dealer will offer you insurance for about a week (at a cost) while you get situated with your insurance.

I was crossing a road and a motorcycle came speeding around a curve and hit me. The police report states he was speeding and driving with a suspended license. Am I at fault still???

Debbie DeFrain | Aug 27, 2020
Ivett HernandezMoseley | Aug 27, 2021

No...you aren't at fault

Is there anyone who speaks Arabic?

Sadeq Jali صادق جالي | Aug 27, 2020
Trang Phan | Aug 27, 2020

The last time I was there, there were only people who spoke English and Spanish. You might have to call and ask.

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If in someone elses car and we need a tow could I use my card?

Mary Scott | Aug 27, 2020
Tony Craig | Aug 27, 2020

Yes . Membership provides benefits to the actual member .

omg i just called to get insurance with wawanesa and omg im blown away how bad the sales agent was, i hope i didn't make a mistake if it wasn't for the rate i would have not done it!

Miriam Aguirre | Aug 27, 2020
Rich Salo | Aug 27, 2020

I have wawanese also. Call to ssk for supervisor at the call center. If you got her name or desk number you can make a complaint

Do you offer home owners insurance

Donna Douglas | Aug 27, 2020
Danny Zeevi | Aug 27, 2020

And renter's insurance

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My wife was distracted by kids, while at a stop light the light was green but the car in front didn't accelerate but she did gased up and love tap the guy in front. His 4Runner has no visible damage because his bumper has a tow hitches. Help?

Vinh Tran | Aug 27, 2020
Vinh Tran | Aug 27, 2020

The guy she hit, gave me an estimate of $700 to replace the entire bumper and chrome plate. While my car just need a new front license plate bracket holder $4. Please help can Wawanesa investigate, he trying to extort money...

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what do they cover for wind damage on a motorhome part of my roof covering came off?

Ron Lane | Aug 28, 2019
Rich Salo | Aug 28, 2019

Motor homes have lots of kinds of policy. Better to call them with all your questions. Don't tell them it the roof covering came of. Get covered first then pit in the claim lol. Good luck

my son had a accident he has a 2017 charger an the repir shop said that wawanesa buys used part for the repairs.

raul j | Aug 28, 2019
sara jeyes | Aug 28, 2019

Repair shop lies. Wawanesa sends a check for cost of repairs. You can get it fixed anywhere....

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If I already have wawanesa insurance, am I covered as a driver on a rental car?

Deven Arvizu | Aug 28, 2019
Erick Dimaggio | Aug 28, 2019

Your auto policy carrys over to the rental. You dont need the deductible waiver

Are you open July 4th? Thankyou!

Fritz Django | Aug 28, 2019
Nick D | Aug 28, 2019

Wawnesa is not open July 4th

If my daughter who does not live with me drives my car once in a while would she be covered if she had an accident ? She has her own policy

Claudia Vicario | Aug 28, 2019
sara jeyes | Aug 28, 2019

I was told yes my car would be covered with my husband driving who has a different policy/company because of his classic truck. But I would double check with them.

Do you provide home owners insurance?

Duane McMullin | Aug 28, 2019
Rich Salo | Aug 28, 2019

Yes they do. Bundle everything for a cheaper price

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If I have a full coverage is it include the liability in renting a car ?

May Sabino | Aug 28, 2019
Rich Salo | Aug 28, 2019

No. You have to get some kind coverage with them. You should call your insurance you may have rental car coverage even for travel not just on accidents

when do i notify car insurance once i purchase a new vehicle

Patty Phiathep | Aug 28, 2019
Rich Salo | Aug 28, 2019

You have thirty days to move your car to your insurance. Shop around for good insurance!

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Does Wawanesa insurance have a presence in iowa and insure vehicles in that state?

Mark Flannigan | Aug 28, 2019
Tony Craig | Aug 28, 2019

No

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Does wawanesa service in AZ

chuck davis | Aug 28, 2019
Amanda Libby | Aug 28, 2019

No

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Do all policyholders get roadside assistance? I can’t find that info on my policy.

K M | Aug 28, 2018
William Treul | Aug 28, 2018

Roadside Assistance is a coverage available for purchase for a minimal premium.

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Just purchased a truck and the office is closed, am I covered?

Mike Silva. | Aug 28, 2018
Mandana Soltani | Aug 28, 2019

If you have a full coverage insurance on other cars on the policy, yes you have 10 days coverage till you add it to the policy

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How much Ican save money if I got a mutual driver certificat

Yong Jun | Aug 28, 2018
Chuck Walden | Aug 28, 2018

Call them and ask. Quoted are free. I have been with them since 1974. Excellent company and always the best price.

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Do they let you make monthly paymemts?

laurie Kennedy | Aug 28, 2018
Tony Craig | Aug 28, 2018

No.

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what about if someone hit and run and you don't have not even license plate from the other party

Susy Mancia | Aug 28, 2018
Nick D | Aug 28, 2018

You would have to pay your deductible if you have collision coverage to proceed with repairs.

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Does wawaneesa sell life insurance?

jami Basnight | Aug 28, 2018
William Treul | Aug 28, 2018

No, not in the U.S. As a Canadian based company, they do in Canada.

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motorcycle insurance available?

Mark Stanley | Aug 28, 2018
Stirling Nguyen | Aug 28, 2018

No.

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Does wawanesa cover mobile home insurance

Debby Grushka | Aug 28, 2018
Paul R.S. | Aug 28, 2018

I'm not sure. I just know they will not insure a older home with wall heaters.

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is towing included in my auto insurance?

Ricardo Topacio | Aug 28, 2018
Tony Craig | Aug 28, 2018

Did you select it in your coverage? Wawanesa offers.

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Does wawanesa cover salvaged titled vehicles?

carol causey | Aug 28, 2018
Stirling Nguyen | Aug 28, 2018

Yes, Wawanes does cover salvaged title vehicles. I have had a salvage titled vehicle through them in the past; it's does not cost more.

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Do you have home insurance

Gustavo Alvarez | Aug 28, 2018
Dave Lipscomb | Aug 28, 2018

Yes. Very happy with it

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Is hitting something in the road considered a road hazard

dave M | Aug 28, 2018
Nancy Fahey | Aug 28, 2018

Call them , ask for claims . They take great care of us.

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do you insure cars in nevada

Chris Marino | Aug 28, 2018
Gloria Victa | Aug 28, 2018

If you have any question call Wawanesa (Ca).

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I am on insurance policy but not on insurance card - is that right?

kathy carpenter | Aug 28, 2018
Nancy Fahey | Aug 28, 2018

It is usually the primary and possibly the secondary names on the policy that get cards. Go to their office if you need a card with your name on it, they may be able to help you.

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Can I add Renters' Liability Insurance of 100K to my existing car insurance.

Elliot Nache | Aug 28, 2018
Nancy Fahey | Aug 28, 2018

Yes.

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Haw do I pay online

Ejigeyehu Abebe | Aug 28, 2018
Raymond Sy | Aug 28, 2018

Or, you can set up/ enroll online bill payments thru your bank online access.

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