Scripps Coastal Medical Center Oceanside - Vista Way

Ankit Shrivastava

They call you to be present for appt 15 mins early. I was 10 mins late and waited 10 mins in queue. They cancelled my appointment saying you need to be 30 min early if new patient. Maybe they need to update their automated call service and don't create troubes for patients specially in these Covid times.

Alicia Countryman

This review is for the call center/office staff.(I love Dr. Kari Purcott, and I would have continued going to her years ago if my insurance hadn't changed.) We recently got new insurance which allowed me to go back to Dr. Purcott. I made an appointment at the end of April for July 2nd. I received the paperwork in the mail to complete along with an appointment card confirming the appointment. On Friday, June 28th, I received an automated call confirming my appointment. The day of my appointment (this morning) less than two hours before my scheduled time, I receive a call from the office saying that I need to reschedule my appointment because it was made in error by the call center. I call the call center back, and they can't give me a real reason why my appointment is cancelled and that the earliest they can reschedule me is Sept. 24th... After I've already waited two plus months for the original appointment. I was furious. I work in a small office during the week, and it's not easy to get time off during the day for doctor's appointments. For them to cancel my appointment an hour and 45 minutes before is unacceptable and unprofessional. I called my new primary physician's office at Greybill, and they were able to schedule me in three weeks. As much as I love Dr. Purcott, I am probably done with Scripps.

EmyDemi 777

STAY AWAY! I've been to many hospitals but this one is a new all-time low for me! The place is old and decrepit! The staff is crazy and full of attitude! I will definitely go to another hospital next time!

Megan Fears

My experiences here have been nothing but positive! No long waits. Today was the BEST...I was in for a shot & have a terrible fear of needles ...I explained to the nurse that I get panic attacks & pass out sometimes...she took great care of me & I didn't feel a thing. After the shot, she patiently waited for me to get a drink of water & made sure I was okay. Thank you so much for your kindness!