Scripps Coastal Medical Center Oceanside - Mission Avenue

Pam Gray

Very easy to get to, always very friendly and helpful staff and love Dr Huizar.

Reina S

I find that appointments with my PCM are hard to come by in general. Today at my appointment I was told by my physicians nurses I coud not be seen, because the doctor was uncomfortable seeing me. While staff in the health express have been pleasant and helpful when I've come in, the one star is for the primary care side. Had it not been for health express I would not have gotten my severe ear infection taken care of and honestly who knows when my doctor, who practices medicine in a family practice setting, would be comfortable enough to see me again. If health express was it's own entity I would give them a 5 star review. Sadly my primary physician, their team and the office supervisor deserve a solid 0 stars. I would not recommend my physician and their office to anyone.

Bill Noneya

The quality of care is great. The quality of scheduling, customer service, and insurance authorizations is mediocre. The people are nice, that's not the issue, the issue is there seems to be a lack of internal communication. I have noticed that they don't seem to have a robust note taking policy for their administrative staff. I had to have 4 separate conversations over the course of 4 days to explain the same thing to different people. It wasn't complicated, I just needed blood work done according to what my Doctor (who works for scripps!) had asked, but it seems no one took notes or properly scheduled my appointment. I have also previously had incorrect insurance charged. Further, messages on the Scripps portal they tout all the time have all gone unanswered. Idk why they have that system if they dont use it.

Mitzi Sauceda

Very disappointed with how my Husband was treated yesterday, not by only 1 worker but 3. He works graveyard shift and was told to fast before his blood work. He went right after work to get his blood drawn.The guard harassed him about his mask, I understand there are rules but the guard was being petty. Than the receptionist at the desk was being snappy at him too. He went to the lab and the receptionist there was rude and told him he needed his papers for the blood work after she asked him if he was fasting. Knowing he was fasting, she denied him to draw his blood or go the extra mile to call his Dr. for the papers. So he left cause his blood sugar was low from fasting, when he walked out the guard and front desk reception were staring at him and talking bad about him in a rude manner. I cannot believe this type of treatment was done, they don't know his health issues and were totally insensitive. He had to go back today for blood work after getting his papers to be told he didn't need the papers... Ridiculous!!!