Walgreens Pharmacy

draxxus9801

It’s not as terrible as people say it is…Yes the pharmacy gets super busy at times and there isn’t enough employees to go around but the staff here is nice - speaking specifically about the other parts of the store. The cashiers and associates are nice and they do their jobs well. In my opinion a lot of it comes down to a shortage of staffing. Maybe this place can also get the Sheetz/Chick-fil-a treatment - they could certainly use more room!

Kash Drums

From the major incompetence in the pharmacy, to the walgreens app being unhelpful that gives flat out wrong information, this store and this company is an awful experience. It's a black hole. The computer system, from what I've been told, is old and outdated, and with the influx of people moving to fuquay, needs to be updated. The pharmacy staff seems to always give me wrong information regarding prescriptions, they give me conflicting information monthly and the drive thru line is packed, always. Their computer system just dropped a prescription of mine and now I don't even know if I'll get it today. I didn't even get a phone call, which would have been nice since I drove there on break at work. It's incredible how poorly run this business is run from top to bottom.

Aaron Rodriquez

I made an appt for my child to get his second vaccine at 11:15am on a Saturday. I got there at 11 and got in line. At about 11:10 I was called up and the lady could not find our reserved appt. I showed her a screen shot of my confirmed time. But I could not find the email. I told her if I didn't do it right I understand and could do it a different day but would like to then if possible. She spoke to another person and she said I could stay. The lady behind me went up and I heard her say she had an appt for her child to have a vaccine at 11. Okay so we all sit there. And sit there. At NOON I walk up and ask how much longer? I have a young child and thats quite a wait. She responded that I didn't have an appt but it would be soon. REALLY!!?? I said okay but the lady that did has also been here an hour! And I truly thought I did have an appt. I was also ok with leaving! I really understand that everyone is understaffed and she could e just said that. Not turned it around on me. Super unprofessional.

Yessenia Martinez

~9:10pm 2/13/22. I asked nicely to do a printed receipt instead of digital receipt. Windy said if it’s digital there’s no way to switch it. I explained to windy that I came two days ago and the manager assisting that day told me to always tell them to do printed before they do the transaction because if not they have to void it & redo it. I asked Windy if could she ask someone else instead because I know it’s possible. She went off getting what I felt was an attitude saying she’d worked there many years & there’s no way to do that it’s gonna go digital. I told her she didn’t have to react that way that I was communicating nicely and she was like “I’m not acting any type of way. There is no such thing.” & huffed calling her manager, my mom intervened & asked her to not be that way & to calm down because I’m pregnant & hormonal & she then said sorry giggled a bit saying she had never known of such thing. The manager came over & was very sweet & said it is possible & told Ashley who was also a sweetheart & assisted me instead & gave me a printed receipt. Everything is recorded & there was no need for her to react that way especially when I as the customer was not being rude at all & it shouldn’t have taken the fact that I’m pregnant to apologize. Instead of going back and forth she could of stayed calm & asked for help even if she “knew the answer” already.