City of Angels Veterinary Specialty Center

Emilia Pana

I had a great experience at City of Angels. I brought in my cat for a urinary blockage, which can be lethal if untreated. They took him in immediately. They gave me a very detailed estimate of the costs. The doctor called me to explain what was going on and how long he might have to stay in the hospital. He ended up staying 3 days, and the doctor called me twice each day with an update. They discharged him with clear instructions, and a few sample cans of the specialized urinary diet. They even ended up refunding me for some of the medicine he didn't end up needing. All in all, a very smooth experience, and glad I found them in this emergency. I'll definitely use them in the future (although hopefully no more emergencies will arise).

CJ MEGALOMANIAC

My German shepherd (6 year old) service dog had accidentally sprained her ankle and had been limping for two days, on the third day being a Saturday, I took her to the Emergency hospital and waited for an hour and 30 mins waiting for the doctor to see her, but after telling them that she has severe separation anxiety they took her to the staff only side of the hospital without me which caused complications. The nurse then returned my dog less than 4 mins later, saying: “the doctor will see your dog shortly, we just can’t manage her yet with how she is right now”. After that I sat in a chair for another 2 and a half hours waiting for the nurse to come back and check my dog. Once she came back, they decided to muzzle her even though the only thing she did was bark out in fear, when they could’ve prevented this by letting her stay with me. What was even worse was that literally 10 mins later they bring her out again saying the doctor checked her and they will give me a call about the situation. Once I finished my conversation with the doctor on the phone, they then said that I had to wait for the medication which was taking too long because another pet owner had an emergency that apparently needed more attention than filling out medications which could’ve taken less than half an hour, (in which I still waited 45 mins for) in the end I waited for a total of 4 hours and almost 30 mins, in the end I feel as though after the first hour I should’ve received some medical attention, since I’m an individual with special needs and my dog need medical attention from the hospital.

Adrienne Malka

Our dog Sheyna had a seizure that left her limp. We took her here to the ER which at the time was relatively empty. We quickly got the news of her terminal condition delivered very compassionately by Dr. Cashin who examined her. He offered various options but it was cleat we had the difficult decision to make to euthanize. The staff, Rosie and Ace, were kind, caring, empathetic and helpful. The situation we found ourselves in came on very suddenly but I couldn't have imagined a more thoughtful environment to have an end of life event. Everything was explained in detail and we had as much time as we needed with our little girl, Sheyna, before she was taken out of her misery. The room that was provided was serene and Zen-like which we much appreciated. Dr. Cashin was compassionate and kind from beginning to end and we stayed with her while she passed on. Big thank you to Rosie, Ace and Dr. Cashin. Highly recommend City of Angels for emergencies and end-of-life consideration.

Veronica M

I absolutely recommend and loved this place, it was clean, has parking and it is close to my home.. I took my puppy in last night to the ER, everybody was so helpful! And I just want to say thank you to the Dr. Centola and the receptionist Mariela, they were the best, took excellent care of my puppy! I appreciate your help! The company should have more doctors and staff like them!❤❤ people who actually care for the animals! The dogs or any other animal we have as a family member at home!