Learning Express Toys of Pinecrest

Marivi Crystal

I am very unhappy with the way my daughter and I were treated as customers. I wanted an exclusive item that was one per customer. I wanted 2 sizes, a big one for me and a smaller for my daughter as we collect mommy and me items. They did not allow it, apparently she is not a customer? This is a toy store, children are in fact their customers or they wouldn’t even be in business. Everything I buy there is for her. The one time I wanted something for myself as well they said no. They lost 2 customers now and I won’t recommend their store to anyone. I wanted to add that my daughter lit up when I handed her the item but the owner who I was talking to didn’t even bat and eye. It was heartbreaking that she isn’t considered a customer in their eyes. My daughter is not an infant. She is 3 years old and she loves Squishmallows and has a collection of her own, plus grandma gave her $20 for her birthday. Also I asked the person I was talking to if she was the owner (or maybe I said manager) and she said yes, I even acknowledged a conversation I had over the phone about tonies with the owner and she didn’t clarify.

Marisol G

Two squeeze toys damaged within a week. The first one broke the same day but we were already home and the 2nd one right after we left the store with it. The smoosh mega ball which is supposed to be a stretchy slime with a surprise is a sandy mess with a squeeze toy that was already torn. The clerk exchanged one of the toys but she said she could only take one toy back and was not responsible for any other damaged toys. Then who is? This store is expensive, I am very disappointed

Jeff Bartel

This store is amazing!! It has everything I could want for my kids and nephews and nieces. They gift wrap for free, they always have great suggestions and ideas about toys and new things that are popular. The staff cares and is always helpful. Plus the store smells wonderful.

Ericka Munoz

The people at learning express toys of Pinecrest are really sweet and treat you with respect,and they have a lot of toys for small childrens