Alayo Erick H MD

Enrique Gomez

dr erick alayo is the best, but his office staff on third Avenue is disrespectful, there's no empathy, hangs up on you

Blanca Ayala

Dear Dr. Alayo, since your name is on the building I feel you should know how bad your staff has been at dealing with my concerns. My grandmother was referred to you by her PCP, she's only been followed by a NP -if that. It's been close to a year and she hasn't received the treatment she needs. The level of unprofessionalism is something I've never experienced before. From last minute cancellations to unreturned calls. Everytime I call; your staff treats it like it's no big deal. My grandmother's treatment may not be a big deal for them but it's certainly a big deal for me. Thankfully she is stable and if/when she gets her treatment we will never need to deal with your staff again.

chrome sage

Horrific experience , totally inept office manager , angry , defensive , misrepresented a criticaly needed appointment with who should have been the doctor , after waiting two months , the office manager told me heatedly , basically , tough do-do , you're not even having the not office visit but phone appt to not see the doctor but an assistant , over the phone , can't help you , as my chest fills up with stomach as from a torn esophagus . Not a surgeon , did not even get a referral. Catastrophically negative office procedures , not a patient ethically inclined staff . Dr Alayo , .. get a better office manager and staff . They are ruining your practice . A single star rating is too much . I've gotten some bad referrals and this is definitely one of them . Minus 10.

Jeff Hawley

This office is not just incompetent but also engages in insurance fraud. Earlier this year I scheduled a phone appointment with who I was told would be Dr. Alayo but instead spoke with a "staff member" who didn't try to hide the fact that she was trying to get me off the phone not even 10 minutes into the call because she had "other patients to get to". Did not provide any medical advice or tell me anything I didn't already know - I scheduled the phone appointment with a doctor because I needed to speak with a doctor. Despite this, in an attempt to spare myself from the hassle of having to change doctors I tried making another appointment. Over the course of a month I tried calling their office close to 10 times before giving up, no one ever answered or returned voicemails. Needless to say, after that I had no choice but to change doctors. To add insult to injury, months later I received an invoice from insurance notifying me that the office billed them $230 for a 30-45 minute in person visit that never happened (not even scheduled, they completely made it up) in addition $27 for the 10 minute phone call which wasn't billable since I didn't speak with anyone qualified to provide medical advice. Straight up crooks.