CITY Furniture Hialeah & Outlet

Tiffany Pereira

Horrible customer services! After they close the purchase with you FORGET about any claim/complaint for damage to be fix. They don’t care. I got a dresser with a drawer damaged, then the second dresser came in with a big hole inside the box (I noticed right opening the box). I submitted a claim and customer service on the phone, don’t know what to do. They told me to go to the store and went over to the store and they told me to contact customer service. They scheduled a PICK UP without a delivery of a new item, meaning I would’ve been without dresser and they would’ve keep the money. I went over to the store and they rescheduled me another delivery and made me paid for it!!! For September… meaning I have been dealing with a claim dresser for a year (: let’s see what happens in September now. Oh! Delivery guys are very respectful and recognize the rudeness and disorganization from customer service, coming from store and phone.

jessy cruz

Just picked up all my living room furniture and Hector provided me with tremendous amount of support/assistance throughout the entire process, he was very patient and im extremely satisfied with the service that was given to my family. He was detail oriented and is one of a kind, I will definitely be returning back in the future.

Lidia Salsal

As soon as you come into the store it is so beautiful. City Furniture has so many furniture selections to choose from. You are greeted by wonderful staff. I had a great experience from the shopping to the delivery. Recommend this place to everyone.

Marlene Joglar

I had an amazing experience with City Furniture. From the sales aspect to the delivery aspect, everything was flawless. I had a great sales associate named Teresita at the Hialeah Store which made the whole purchasing process smooth. My furniture was delivered by a great team who did an amazing job assembling the items. All of my questions were answered and I am 100% satisfied with my purchase. I highly recommend city furniture for your furnishing needs!