Holiday Inn Express & Suites Allentown West, an IHG Hotel

James Mounce

Clean rooms good breakfast and it's mainly business travel hotel. Try to get a room opposite side of street traffic or bring a radio to drown out noise.

Kristen Howard

We stopped here for one night on our way home from a recent vacation. We were put in a room directly beside where breakfast was served, which I thought would mean we’d be woken up very early but other than people talking in the hallway you couldn’t hear anyone in the dining area over the sound of the highway directly outside our window. Turned out being next to the breakfast room was a good thing because the dining room is so small that there was nowhere to sit and we had to bring our breakfast back to our room. The hotel was relatively clean but the sink didn’t drain and the whole place has a damp smell to it.

Elisabeth Dahl

The place is very well kept, inside and out. There is no laundry though. I had to walk back to the Trexler Truckstop to wash my clothes. Breakfast is pretty good. They have a pancake machine, turkey and pork sausage, muffins, cinnamon rolls, bagels, cereal, coffee, and other drinks and foods. Everything was the appropriate temperature for its type of food or drink. Location is kind of cool. There are multiple restaurants around.

Personwholikesacleanroimp

First of all I’d like to state the positive. The desk reception upon arrival was excellent. The woman was personable and helpful. I also encountered a very pleasant woman on check out. Our experience there was mediocre, but I did not expect a five star accommodation. The carpet was obviously vacuumed only in the center of the room - the edges were thick with dust. I didn’t walk there so it wasn’t a huge concern. My main complaint was that when I reached under the sink for the hairdryer I encountered a used takeout container with food remnants still in it. I put my hand in it as I was groping for the dryer. Ick!! !My next thought was, who eats in the bathroom? So maybe this wasn’t fresh food remains, if you catch my drift. It made for a creepy experience overall. I understand it’s very difficult to get people to work these days and that room inspections are probably not done routinely after cleaning I do think however that this incident needs to be mentioned to the room cleaners and if they quit, so be it. They weren’t exactly doing a bang up job to begin with.