Dunkin'

Category: Coffee shop in Clifton, New Jersey

Address: 531 Van Houten Ave, Clifton, NJ 07013, USA

Phone: +19737779531

Opening hours

Sunday: 5AM–10PM

Monday: 5AM–10PM

Tuesday: 5AM–10PM

Wednesday: 5AM–10PM

Thursday: 5AM–10PM

Friday: 5AM–10PM

Saturday: 5AM–10PM

Reviews

gabriella ortega

May 11, 2022

for the Past month every single day my order has been wrong i verify with them every time they get very nasty and do not acknowledge me and try to rush me off, i keep paying for ice caramel lattes but im ONLY getting iced coffees with no sugar no caramel and no whip cream, all of which i ask for. they charge me daily for 4 extra pumps of caramel yet give me NO caramel!! this is my waisted money and i would like to speak to Cooperate regarding this immediately this is unfair. At this point they are stealing peoples hard earned money. when you go to work you like your morning coffee there is no reason why im throwing it out everyday when that is my money spent...from donuts to bagels to coffee it is always WRONG! i would like my issues to be addressed i have attempted sending emails and they never get responded to. can someone please reach out!

Kadir Karaman

May 8, 2022

Order from drive thru , they said there are no order when I went to pickup window . I ordered from pickup window coffe they gave me latte. I ordered 10 chocolate glazed munchkins they give 5 vanilla and 5 chocolate. You have to ask straw with order . They are not professional.

Keana Hedgepeth

Mar 6, 2022

Every time I come here my food is rushed and burnt, or my order is wrong. I didn’t write a review until now because I thought maybe it was just a rough day for them, but that rough day has turned into a rough couple of months. I ordered a vanilla chai once and got a coffee. Today I ordered a hot vanilla chai, iced coffee, hash browns and a wake up wrap. Both drinks were very watered down with no sweetness to it, although we asked for extra sweet. The wraps were shoved in the bag all sloppy and collapsed on itself and they tasted as if they’d been heated up over burnt crumbs or something, the taste was off. The hash browns were both BURNT and COLD at the same time!! They tasted terrible and that makes no sense to me. Over the last year+ this Dunkin’s service has been horrible, and continues getting worse. Don’t bother wasting your money or time here. It’s like they don’t even care about what they’re giving you. Service is trash.

Jesika C

Dec 8, 2021

Always a problem here. ... Even with order ahead. Still waiting and always have to ask for a cup holder . Always problems here. Always long lines in drive thru this place needs a new manager or owner not sure which don't care. but def needs a new management updated. Some employees are amazing others just don't listen or are too busy rushing you and yelling at you and have a nasty attitude. Like the manager/owner guy. . I'm going to start emailing my complaints so they have to free me the next time I go back. Its always way too much nonsense happening here. I'm tired of it.

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Questions & Answers

Exactly a year ago I had a problem with my service dog in this location. I spoke with the owner he said that he's going to train the stuff and I just went again today to get a coffee and again the staff had problems with my service dog . This is sad

dominika michell | Jan 7, 2019
Roibe Duran | Jan 8, 2019

Is so sad to hear that, we need to do something about it... Service dogs should be allowed to go everywhere...

Read More

My favorite coffee over there. Dunkin Donuts always for me ☆ very clean and great service. They are very friendly 🐞😀🌍🍀💖

G. Madenci | Jan 7, 2020
George Y | Jan 8, 2020

Customer service it's not as good as they used to be and prices keep going up

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