Del Amo Behavioral Health System

Tamika Brew

Im not sure if the staff here have their own kids because they're very insensitive to the fact people want to speak to their kids and get updates. My son went there without clothes straight from the hospital and they haven't given him his clothes. They don't like to give any information. My son has a problem with eating and when I try to explain they clearly don't understand. This situation is just going to make things worse for him. You can contact me at my phone number you have on file because my son is still there and he STILL doesn't have his shoes. He's walking around in socks. Same socks from the bed to the bathroom to the kitchen back into his bed. UNSANITARY! Considering stopping the generic responses and treat these kids like humans. And answer your phones

April Iorge

My child was admitted for a 14 day hold. During the 14 days I received 1 phone call from a dr. to tell me he spoke with her and he would call me if anything changes. There were changes but no phone calls to follow. Anyway, She was given no clothes. They said if you come in clothed they cannot give them any clothes. Because they have something. They can have a hospital gown if they want. The receptionist was very rude, made no eye contact and was very annoyed to have to speak to us. The discharge nurse knew absolutely nothing about the medication my child should be on or how much and she definitely did not know how to read the drs order or prescription. They took my child shoelaces, for obvious reasons. And upon return they only gave her 1 back. So who know if some other suicidal child has a hold of that shoelace. And how careless on the nursing staff part. You’re supposed to be there to protect our children. Very unhappy with this place. If you have a choice, don’t choose this place. Although I know it’s wherever there’s a bed open. Very sad. You

Lynda Arnold

My heart if I could give zero stars I would. I have had 3 children go through here over a course of 16 years for inpatient services that were emergency based. We did not choose this facility at any time. The last one was the absolute worst experience after discharge. They lost all his clothing. He was discharged with absolutely no follow up services and the ones they did indicate were BS and did not provide what he needed and were unequivocally unable to meet needs until 8 months further down the line. He was put on two heavy meds and when insurance needed further clarification it took an army literally to get the prescribing physician from Del Amo to comply and at one point he told the pharmacist " I don't know how to do what they want ". I literally had to step in, threaten and escalate the situation just to get this accomplished which is well outside the scope of any parent 's knowledge base and emotional barometer especially after dealing with a sudden mental health crisis in a child not to mention the effects on siblings and spouse and and a school community. Del Amo social services, nursing and physician staff should be ashamed. Our mental health system for kids and adolescents in California and our Country for that matter is a joke. It's really deplorable where we have come to. It saddens me, not just worries me. Truly truly saddens me. Please 🙏 do better for kids and their families.

BEN THA DRAGON

I was sent here at about 14-15 years old and it made me feel worse. The food sucked, they kept shining bright flashlights to "see if you're alive" instead of using the perfectly fine hallway lights, they'd wake you up early in the morning to give you blood tests instead of doing it at a time where we're actually awake. We had no contact to the outside, not even windows and it made me feel like I was in the middle of a desert which made me anxious as hell. I faked it till I made it out after a week, took my prescription and that place traumatized me.