Address: 3326 E Grant Rd, Tucson, AZ 85716, USA
Phone: +15203268711
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Michelle Zambrano
So we were there around 820pm there had been a spill on the floor and no one bothered. Not even the guy that went outside to take his break... not to mention there was this lady working the fryer. I saw her touch her nose and continue to touch the food! I immediately said something to her and she got upset over it. ??? Really! not only that but she was eating while prepping food!! This location used to be on point! Now the wait time is horrible! Definitely NOT going back sorry not sorry
Brenda Bernal
This is normally our go-to Jack and the Box location however the quality of food has gone down drastically. The staff (drive-thru) we're not friendly and kept asking "is that it" after every single item we ordered. The bread on the chicken sandwiches were smashed down, and the lettuce was off to the side and wrapped up not even on the sandwich. Super disappointing.
Daniel Nelson
My friends mobile order was never received. The girl at the drive through said that he should pull around and wait out front while she talks with the manager. After 15 minutes of waiting out front we knock on the front door (it was locked) and it turns out that the manager wasn't even there which is why the door was locked. She said that she tried to call the manager. So we waited another 10 minutes out front and still no answer. We waited until an employee that was in the parking lot came back inside so they had to open the door and speak with us. She told us that there was nothing she could do. We showed her that the location was correct and showed the confirmation on the app as well as the email literally all the proof possible but she refused to help. So we paid for the order already but had to drive away with no food. Very frustrating.
Todd Parke
This jack in the box is a blessing on this side of town. They treat you like a guest. One time I ordered a shake but the machine was out and it was to take 15 min to be ready I went ahead and paid for it but could wait so the girl said I could come back and pick up. Coming back I was worries I would have issues but when I arrived I didn't have to say anything she got it for me as soon as she saw me so all I had to say was thank you I'm the one who was remiss in that I didn't get her name
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Tamela that is a very long time to wait for food. Jack in the Box is known for pretty good food, not there quickness to deliver it. Since I am a guide, and not associated with the company, I would advise you to call the Company and talk to a District Manager or higher and tell them of your experience. Because personally in my view, that's a very long time indeed. Good Luck!!!
The dining room is closed for eat in. However, you can walk in to order but you'll have to leave when your order is ready. And of course the drive thru is still open. They're telling the cars to stay 6ft apart but no one really listens...... JK :p
So true
Jack In The Box does not monitor this forum. Check their corporate website or ask the local manager.
No
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