Address: 17640 W Elliot Rd, Goodyear, AZ 85338, USA
Phone: +16233862730
Sunday: 5AM–11PM
Monday: 5AM–11PM
Tuesday: 5AM–11PM
Wednesday: 5AM–11PM
Thursday: 5AM–11PM
Friday: 5AM–11PM
Saturday: 5AM–11PM
Norma C.
This is by far the worst McDonald's we have ever went to!!! We even ordered online for a faster service and it took over 35 to 45 minutes for them to come out and give us our food!!!..... So we gave them a benefit of the doubt one more time. My husband went in and he had to wait there for over 45 minutes for his food.... the manager said that they were understaffed there was over seven workers working!!!....I ordered a strawberry shake one time and they gave me a smoothie instead...a few items were missing from our order another time. Poor Management!! If you can avoid this McDonald's. Do so. They should really close it down and put something more efficient for people's service. Junk.
Robert Foguth
We got a phone notice for a good deal on a crispy chicken sandwich so we stopped in. We tried to use the deal and just got a screen that said the deals weren't loading right then. The guy at the counter didn't know how to give the deal anyway. We showed him the offer on the app. He just said they have had a lot of issues with the app. They need to fix their app so that if the deal isn't available, it doesn't show it. This feels a lot like old fashioned bait and switch. To make it worse, the bin was burned on our full price sandwich.
Michael Bieda
This is in reference to the ice cream machine only. It's February and the thing is been down for at least a week. Several and I mean several times throughout the summer, I pull into the drive-thru line only to be disappointed yet again. the servers are great, the restaurant is clean. My frustration is that their ice cream machine is malfunctioning so often that it's time for a brand new machine or to hire a new contractor if it is substituted out. Let's get on the ball McDonald's
Josh Sena
This McDonald’s has to be the worst one I’ve been to yet. They consistently get the orders wrong and seem extremely lazy. I wish I had more options within a 15 minute drive but unfortunately it’s this or Taco Bell. I was sitting at the order sign in the drive thru for a while before they finally asked to help me. I just want two large teas and a strawberry pie. She said very rudely to come up to the door to order because she can’t hear me. I pulled up and said the same thing and the girl said we don’t have tea so I said I’ll take two large cokes. She said we don’t have large cups, SERIOUSLY! She said you’ll have to do a medium. I said I’ll do 1 medium and a pie and she said we don’t have pies. I pulled up to the next window to get my “medium drink” and I see a bunch of large cups. I asked the employee if they had large cups and she said yes but you ordered a medium. I then asked if they had pies and she also said yes. I’m so irritated with the terrible customer service that McDonald’s allows but more importantly that seems to consistently come from this location. It’s not so much during the day but more so in the evening. Anyways I’m done.
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