Cracker Barrel Old Country Store

Megan Wright

My family has been going to cracker barrel for decades, it's been a place of memories for us & good quality food & service. We've been to several different locations over the years and never have we experienced such horrible food quality and disrespect from the manager. The cornbread was hard as a rock and the mashed potatoes were horribly dry. This was not my first time experiencing this at this location so I decided to try speaking to the manager. His exact words when I brought this to his attention were "Oh yeah the food is horrible here, it's basically just leftovers at this point & you shouldn't expect it to be anything better. I never ate at a cracker barrel before working here and I never will. I will never stand behind the food but I'll stand behind our service!" By saying all of that HE IS NOT creating good service! We were so appalled and so was one of the servers who overheard him & she apologized to us. I expressed a few times that this has never been our experience at cracker barrel. We have always had both good quality food and service & in my opinion when you pay for food at any establishment, you should always be able to expect it fresh. Not old or stale or "leftovers". This manager is clearly the problem with this location. He was extremely condescending in his attitude and said all he can say is "sorry" with a shoulder shrug like "too bad. The food just sucks" and he repeated several times that he would never stand behind the food. And as I tried to calmly bring to his attention this is not what we've ever experienced, he began covering his tracks and saying their cooks just suck and they're all on drugs. Yep his exact words. We will not be going to this cracker barrel location again. I will be making a phone call to corporate.

Monte Floyd

We had great service this morning. Our Food came nice and warm as did the biscuits and gravy very comfortable country home style atmosphere. They kept checking if everything was ok and if we needed anything else...Great Job Cracker Barrel

Mynor Aguilar

Food was very nice. Great customer service. Good environment I'll be back one of these days

Tweety Bird

A very warm welcome from a lovely Host! Very kind, friendly, accommodating. Host deserves 5 stars! I gave 3 stars only bc of Host! Server was friendly, but never came back to check on me. Food- mediocre at best! Exception: The homemade lemonade is the best! I had the Gradmas Sampler with bacon only, usually comes with bacon, sausage, and ham, 2 eggs, 2 pancakes, and your choice of hasbrown casserole or fried apples-Wow! Eggs were overcooked and whites were like plastic (see photo)🙁 and cold within 30 seconds of being served. Couldn't eat most of eggs. Pancakes aren't cooked on bottom and cold🙁 Hashbrown Casserole was okay, but tasted of chemical? Bacon was decent. Idk it's been years since dining in a CB, but I think I prefer the smaller local places for breakfast. Plenty of parking, great location with grocery-Sprouts, Ross, TJ Maxx, and other shops and coffee.