Douglas Lumber Kitchens & Home Center

Mia Holland

Jenn at Douglas Lumber has been absolutely amazing! Her customer service and willingness to work with us on our kitchen remodel has been phenomenal. We can't wait to see the cabinets!!

Wranglers Direct

Not usually time to write reviews for us over here at the Wrangler Shop. But when a business provides the type of service we received from Douglas Lumber they deserve to be recognized. Starting from the great phone service on our first call to Tim M and then followed up on by Henry. They treated us like we've known each other for years. So much different from a normal experience at the big box stores. The delivery came and again another great guy shows up and went out of his way to be certain he did whatever he could to satisfy us. (Saved us a lot of work). I called around and got 6 estimates for the product we needed and they were not quite the cheapest (but close). But combined with their stellar service I won't be shopping around anymore Douglas Lumber will be supplying us for the rest of our building plans. Thanks for every thing.

James Segovis

I want to write about our outstanding service. We has purchased french doors for our home and several months later our lock did not work. When I came in, the service associate and manager quickly addressed the issue and order the part. It came quickly. The service manager, Ron came personally and repaired the lock that afternoon. He even spent the time to fix a problem with the screen door from its installment. Overall, he did an outstanding job in customer service. I would highly recommend Douglas Lumber! Jim Segovis

Jeff B

Can't believe there are negative reviews, but, understand that many people may walk in and expect more of a big box experience. I am not a builder but own real estate and have an idea of what I am doing and what I want. Call these people, they are polite, cordial and very helpful. My guy was Frank who is semi-retired now and my new salesman is Isaiah. Couldn't be happier. And, unlike big box, they don't kill you on delivery and again, all are smart and know their stuff, again, unlike big box. Usually deliver same day. Awesome company.