Smith's Marketplace

Category: Grocery store

Address: 751 Trinity Dr, Los Alamos, NM 87544, USA

Phone: +15056612757

Opening hours

Sunday: 6AM–10PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Elijah Vega

Jul 25, 2022

Smiths is a bit of a mess imo. Once went into the bathroom and the walls were covered in feces…. Gotta love los Alamos

Christopher Mauney

Jul 16, 2022

This place is totally broken. Half the shelves are empty. A best, there will be two employees posted at the self checkout. The pharmacy is perpetually understaffed. Lines extend the length of the store. The management is completely incompetent. It's the only general purpose retail store in one of the wealthiest cities in the country, and it's run haphazardly. The staff, who are the only ones who seem to care about customer satisfaction, are underpaid and overworked. If you can, shop elsewhere. Go to the Organic store or the Co-op, or drive to Espanola or Santa Fe. Get your prescriptions from another pharmacy.

G. B. S.

Mar 27, 2022

Easily the worst shopping experience I’ve had in the United States (and most of the world). I was with a friend and when I mentioned to him I was going to purchase some sausages, which were openly displayed, the horrible cuss of an old man behind the counter screamed “WE’RE CLOSED.” The store was clearly open and he didn’t qualify his statement as to maybe the butcher counter was closed but he did communicate that his customer service training was obtained in Soviet Romania. Once we navigated the rigors of vicious staff we attempted to purchase the food we selected from this abomination of a grocer. We were shocked to find that no a single human was checking people out and of the 8 available self check out stations only 3 were functional. This resulted in a line of some 20 people deep all merely trying to acquire products in a means reasonably similar as to how it is done all around this state and the western world generally. Well as fans of capitalism we thought it best to avoid their Soviet era business model and took our business to the liquor store/Indian grocer LA liquor (they are the real hero’s - always go there never go to Smith’s). The mora of this story is that Smith’s is just garbage and they probably hate puppies. I would shop here if they a) completely overhauled their customer service & check out polices or b) if it was the only way to save my family from certain death. TLSR: this place sucks and the old man behind the counter at the butcher is just a horrible human. Caveat emptor.

Joshua Hazel

Mar 22, 2022

Great store! Great choices of food, excellent BBQ and love the bar. Only issue is the disgusting goth kids that show up everyday near Starbucks causing trouble. Really bringing down the value of Los Alamos

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Questions & Answers

Do you accept American Express

A Google User | Jul 29, 2019
Melissa Chamberlin | Jul 30, 2019

Yes

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Why don't you cooperate with the public by providing a gift card when you have a credit card # from them? I can't stop in the store when I am 2,000 miles away.

Ann Nita McDonald | Jul 28, 2020
John R.E. | Jul 29, 2020

Its not a matter of cooperation. Credit cards are problematic for so many reasons. If you know a store that will sell gift cards by credit, let us know. We haven't found that store.

Are you going to have senior shopping only hours?

Larry Sellers | Jul 28, 2020
Margarita Naranjo | Jul 29, 2020

Yes! 7am to 8 am!

Are shelves restocked?

Greg Sharp | Jul 28, 2020
Joel Montoya | Jul 29, 2020

No

Do you accept Kroger gift cards?

Marie Farmer | Jul 29, 2019
Thom Buras | Jul 30, 2019

Yes. Smith's is owned by Kroger.

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