Social Security Administration

Category: Social security office

Address: 3501 Excel Dr #101, Medford, OR 97504, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Ky Spangenberg

Aug 18, 2022

Useless group of people top to bottom. Months of no answered phone calls, call backs, transfers to dead ends to be denied for a straight year and a half. We need an option to not pay into social security of you cannot access it

Darren Jay Blagden

Aug 4, 2022

Social Security - An American institution offering comfort via government aid to those most vulnerable and in need. JUST KIDDING! The program is broke and our government know full well why. The government itself reallocates nearly half of all funds earmarked for Social Security in their efforts robbing Peter to pay Paul. It’s a system broken at the legislative level. FIVE STARS BECAUSE SOC SEC EMPLOYEES AIN’T TO BLAME - THEY JUST WORK THERE.

Sara Serrano

Jul 21, 2022

Unfortunately had to wait about half of my wait time outside in the sun due to covid precautions, but it’s understandable to a point. Once inside, the security guard was great, super friendly and pleasant. He made all the difference! Once called back, was very quick. Waited a total of about an hour from 9:30a-10:30a on a Thursday. Not bad overall.

Cassidy Didericksen

Jul 1, 2022

I changed my son’s last name and arrived with his birth certificates (original and corrected), his SS card, signed court order for name change, and application for SSA. After waiting an hour and finally sitting down with an employee, I was instantly denied because my 8 year old doesn’t have a photo ID. A piece of paper is flung at me that reads: Medical Record Full name Date of birth Patient ID# Have facility date and sign Okay, fine. I call the pediatrician’s office and they kindly fax it to me at work. I then go back and am denied AGAIN. The document apparently has to be an original (not faxed or copied) and signed in blue ink. Not only did the woman not explain this, but this “requirement” is also not listed anywhere on the OFFICIAL social security website. So here I am wasting gas and time because someone is incompetent and has no customer service skills whatsoever.

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Questions & Answers

Is there a direct number to the Medford social security office, not the toll free number.

Olga Chance | Aug 28, 2018
rich mcgannon | Aug 28, 2019

Obviously not.

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Can I get a replacement social security card if I go into the office?

Brittany Blake | Aug 28, 2018
Tori Smith | Aug 28, 2018

With proper documentation, an order can be placed and a card will be mailed to you.

What is the local offices phone number

Sandy | Aug 28, 2018
JOHNNY HARRIS | Aug 27, 2021

Local phone number

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Can I make an appointment at my local s.s. office online or do I have to go there?

J. Finch | Aug 28, 2018
My Name | Aug 28, 2018

You need to go in. I suggest going in early in morning. The whole process will be quicker that way.

What are hours of operation Mon-Fri

Linda Dunlevy | Aug 28, 2018
Kelly Johnson | Aug 28, 2019

Mon, Tues, Thurs & Friday the hours are 9am-4pm. Wednesdays the hours are 9am-12 pm. The hours are listed on their website

Can i mail in my form W-4V form?

Gary Pederson | Aug 28, 2019
Cassie Steele | Aug 28, 2019

I think so. They have a drop box inside as well. But it's nice to talk with someone just in case something gets overlooked. Sometimes a short fluke line happens. I was in and put within 25 minutes. 😊

Is there a Dropbox I can drop my paperwork off at after hours?

Brandon Holtzclaw | Aug 28, 2018
will meisburger | Aug 28, 2018

No, I just went down there thinking there was and there is not a place

What can I do when the Social Security Administration and Medicare Services mistakenly closes my account and I cannot discuss this with any representative when I try to get help? Going online or writing letters also has not accomplished anything.

A Google User | Aug 27, 2021
Kecia Collins | Aug 27, 2021

I would make an appointment to come in and talk to someone. Can't ignore you, if you're right in front of them.

Has anyone else received phone call/voicemail from "as a" stating you need to call as a regarding a fraudulent claim against you as number!

Londa Bowen | Aug 27, 2020
Big Papa | Aug 27, 2020

It is a scam hang up because they will always send you something in the mail. Please take my advice and do not even speak to them. Hope this is helpful have a blessed day.

Do you have to make an appointment for name change on new SSI card???? Or can you walk in with your league forms and wait your turn??

Judy Andrews | Aug 28, 2018
David Koyl | Aug 28, 2018

No you don't have to set up an appointment but there is a form for you to fill out when you get there but you can take a number and wait your turn

Do I have to come into the office to change my name after marriage

lisa sutton | Aug 28, 2018
Samantha Snyder | Aug 28, 2019

Yes you have to be there in person to change your name

How to get an award letter when already on S.S.?

Linda Kincaid | Jul 28, 2022
Kevin Bennett | Jul 28, 2022

The medford social security office is open For walk in appointments

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Do u have to have a appointment to get a social security card name changed I live in klamath falls

Susan Simmons-Isakson | Jun 28, 2022
Fungai Butau | Jun 28, 2022

Card will be available after two weeks, there was a queue but moved quite well and didn't have to wait very long

Can people go into the office without having to make a appointment with SSA or do they still have to talk to someone and make a appointment still

Tasha Lumnah | Apr 29, 2022
James Stang | Apr 29, 2022

We Went to to the social security in Medford Oregon today. They are open for walk-ins. Face mask is required and only 8 people are allowed in all times.

what documents are required to replace lost card, Will copies suffice?

Catherine Heilman | Jan 29, 2022
Jody Smith | Jan 29, 2022

You need your physical ID and application which is called an ss5 if you do not want to mail in your physical ID you need to get a medical record that is signed and dated by your doctor's office if you're changing your name you have to send in those documents also so either the marriage license or the court documents

Do I have to make an appointment to replace a lost card?

Catherine Heilman | Jan 29, 2022
Jody Smith | Jan 29, 2022

So most everything's being done through the mail to get a replacement card you need to submit an application which is called an ss5 printed from online at ssa.gov and your ID in the mail if you don't want to send in your physical ID you need to get a medical record that is signed and dated by your doctor's office and send that in with the application

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how do you make appointment at medford oregon ssa office? I called the national number they said I need the local SSA office to make an appointment, They never answer their phone. it just rings, I have been letting it ring now for 20 minutes.

Debbie Schafer | Nov 30, 2021
Michelle Pearson | Dec 30, 2021

Same here. I let it ring for an hour before calling the Roseburg office and they answered relatively quickly. They can make you an appointment there if your willing to drive.

how do I make an appoimentment

Gerry Doyle | Aug 27, 2021
Jerry Dove | Aug 27, 2021

Just call the local office.

If I apply for disability because I can’t do the job I’ve done all my life, can I work part time doing something different that doesn’t pay as well? I think I may need to supplement the disability income

Darla Hewlett | Aug 27, 2021
Janet Owsley | Aug 27, 2021

That is a question for ssdi to answer, you will have to call

I been waiting on hold for over two half hours why are you local social security not answering the phones this is serious that I speak with the local ss office since they been closed over a year and half now still closed

Joanna Wilson | Aug 27, 2021
Joshua Sunrise | Aug 27, 2021

I work in/near that building and they are not always in the office so that could be part of the issue. They do have a contact number posted on the glass door, not sure if that is what you are using. Also, you may want to reach out on-line via chat/email and/or contact the National number.

my mom passed away June 2 SS took back her deposit of 6-3 I got a letter stating they wanted to reimburse her decendants I have addresses of children where do I send it? I forgot to put it with letter

Sally Cole | Aug 27, 2020
Patricia Cox | Aug 27, 2020

I do not know. You should call or visit the SS office.

is the medford social security office open m-f or is it closed ?

Martha lewis | Aug 27, 2020
Patricia Cox | Aug 27, 2020

Looks closed.

Do you have a fax number

Phil Pifer | Aug 27, 2020
Renee Rubio | Aug 27, 2020

I don't know if they have a fax number. You would have to Google it and find out

Can I get papers to start SS for a friend

juliy Moss | Aug 27, 2020
Tammie Muchmore | Aug 27, 2020

Yes I think you can

What do I do if I tried sending my pay stubs but the post office sends them back

Barbara Boronda | Aug 27, 2020
Joseph Nichols | Aug 27, 2020

I would probably just go there... But I'm not sure of your situation.

What would i need to letvthem np that i havent been working because of an accident do to work related?

Alan Tibbetts | Aug 27, 2020
Glenn Skinner | Aug 27, 2020

You can just call them and let them know, they will provide any forms that you need to fill out, if you need to fill out any.

Can I schdule an appointment ?

Kathryn Carlson | Aug 27, 2020
Mark W | Aug 27, 2020

You can only schedule appointments for certain things. Best to call the Social Security Administration first and they can tell you whether or not you can make an appointment. All the best.

I am on disablity and lost a leg this past year , I have alot of medical and such app. and can not afford the cab fares and do not have someone who can take me, is there help for people like me?

Debi Snow | Aug 27, 2020
Glenn Skinner | Aug 27, 2020

In most cases, contacting your local social services office is the best resource.

Am having trouble reporting wages have called them twice reported them and still cant get online is there a number to call to report

barbara musta | Aug 27, 2020
Glenn Skinner | Aug 27, 2020

Best thing to do is make a copy of all of the reports, Social Security has a Dropbox inside the office, drop the forms off there but keep a copy, date and time your copy of when you left it there.

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Can a minor (16) get a replacement card without his parent?

Stacey Stover | Aug 27, 2020
Joseph Nichols | Aug 27, 2020

I think as long as the person in question has the proper ID/forms to get a replacement card, it shouldn't be a problem. I don't know for sure though.

Can I make an appointment on line?

Don Biggie | Aug 27, 2020
Mark W | Aug 27, 2020

Correct, take a number it is, though in some cases you are able to make an appointment though you must do so through the central SSA phone system. The great thing about that system is they will call you back rather than keeping you on hold

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Can a family member get paid as a caregiver?

george pullen | Aug 28, 2019
Carol D | Aug 28, 2019

Yes

What are the phone hours.

Deborah Goslin | Aug 28, 2019
Carol D | Aug 28, 2019

8 to 5

How do I get a replacement SS card in Oregon?

Judith Kollmorgan | Aug 28, 2019
Samuel Collins | Aug 28, 2019

Go to your local ss office and ask for one you need Id

I need to replace a lost/stolen SS card. How do I go about it? Do I need to call and make an appointment and what do I need to bring with me ?

Mary Jane | Aug 28, 2019
Wendy Bissell | Aug 28, 2019

You need the birth certificate, a piece of mail an there is a paper you have to fill out while you are waiting. The security guard will tell you were the,paper is and answer any questions you my have.

Can you walk in and talk to someone or do you need an appointment?

J.D. | Aug 28, 2019
Samuel Collins | Aug 28, 2019

Take a number and wait tell call your number

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How can you get ahold of social security? I have been on hold for over a hour? And yesterday for two hours and got hung up on? What other numbers can you call to get answer?

Teri Dean | Aug 28, 2019
Samuel Collins | Aug 28, 2019

Not sure,sorry.

What time is it good to call ssi to get someone on the phone

Isaiah Edelhertz | Aug 28, 2019
James | Aug 28, 2019

Never

how to change address

Tom Keo | Aug 28, 2019
trish gaffke | Aug 28, 2019

Moved to 16313 Hwy 101S , Brookings , Or. 97415

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Will the social security office be closed during government shutdown

Lowell Keef | Aug 28, 2019
Glenn Skinner | Aug 28, 2019

No, they are open, hours are 9am-4pm, except Wednesday 9am-noon. They will be closed MLK day.

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What proper documentation do you need for a minor to get a replacement social security card?

Alicia Smith | Aug 28, 2019
Jimmie Kelley | Aug 28, 2019

Mailing address and a birth certificate

Are they closed for lunch?

Brittany Graham | Aug 28, 2019
Glenn Skinner | Aug 28, 2019

Not closed for lunch. They are open 9:00 a.m. To 4:00 p.m. Monday, Tuesday, Thursday, and Friday. Wednesday they are open from 9:00 a.m. To noon.

How do I schedule an appointment with my local SS office?. Calling the 1 800 number does not allow me to do that.

Candy Kelly | Aug 28, 2019
Glenn Skinner | Aug 28, 2019

You will to be able to call the local SSA office number, The 800 number can transfer you. What office are you trying to reach? I may have the number.

Currently my wife collects Social Security Disability and turns 65 this coming January. Will she automatically convert over to normal Social Security payments at that time or does she have to to do something else?

Bill Young | Aug 28, 2019
Candy Kelly | Aug 28, 2019

They did mine automatically. It didn't change until I became 66 y.o.

Can I make an appointment

Lisa Sotelo | Aug 28, 2019
Glenn Skinner | Aug 28, 2019

Yes, just call the local social security office and they will make an appointment for you.

Am I able to make an appointment on line for address change?

Sandi Paris | Aug 28, 2019
Glenn Skinner | Aug 28, 2019

You can, but there is also a form you can fill out and just drop off at the social security office to make that change. You do not have to wait in line for an address change.

How do I receive an award letter, stating amount of my ssdi ?

Earlene Minger | Aug 28, 2019
Jimmie Kelley | Aug 28, 2019

Go to the ofice of ssi building take a number and ask them

I know wives who are entitled to half of their husbands social security benefit. I am not and I would like to understand why?

Annette Lewis | Aug 28, 2019
Pauline Connor | Aug 28, 2019

How long were you married? Needed to be married 10 yrs.

Can you have ssi proof of income sent to your email?

Tabatha Valles | Aug 28, 2019
Glenn Skinner | Aug 28, 2019

No, social security will not email that information. You can have it mailed to you, or go into this also security office and pick up a copy.

will you mail me an explanation of benefits?

Ellen Marks | Aug 28, 2019
Glenn Skinner | Aug 28, 2019

Social security will not email that kind of information. You can either request to have it mailed to you, or go to social security and pick up a copy.

How soon can I sign up for benefits ahead if be? Birthday is 11/03/1956

Pam Allen | Aug 28, 2019
Pauline Connor | Aug 28, 2019

6 months before.

Good Day, How do I go about getting a copy of my employment history? Thank you

Teresa Gaglio | Aug 28, 2019
Glenn Skinner | Aug 28, 2019

You can ask if they will give you a Detailed Earnings Query. They may be reluctant to give it to you, but it is generally about a 15 year or so work history. It is general, only reporting earnings by year.

is their a number to contact the Medford office directly?

Lee Young | Aug 28, 2019
John Doe | Aug 28, 2019

8669317943 or 8007721213

My name is misspelled on my social security card. What identification do I need to provide to correct it?

Anna G | Aug 28, 2019
Glenn Skinner | Aug 28, 2019

Birth certificate, valid driver's liscense, and if you have it, an old Social Security card.

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Do I have to have my birth certificate to get my Social Security card? I have a passport and driver's license

Stacey Williams | Aug 28, 2018
Glenn Skinner | Aug 28, 2018

Yes, both your passport and your Driver's license are to prove your identification, the burst certificate is to prove your age.

Hi if I go into the office can I get my 2018 awards letter?

Edward Libby | Aug 28, 2018
Mitch Quist | Aug 28, 2018

Yes

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My SS card was stolen, what do I need to do now? Thanks.

Kelly Tygerson | Aug 28, 2018
Glenn Skinner | Aug 28, 2018

Contact social security, you will need to provide proof of identification, usually a birth certificate and a valid driver's license. They can replace it for you.

How do i turn in my new phone number to ssi

Alan Tibbetts | Aug 28, 2018
Kristi “Kris” Fodge | Aug 27, 2021

Need to change my phone number .

Does it cost money to get a s.s. card in a new married name?

Heather Dotts | Aug 28, 2018
dan jerden | Aug 28, 2018

No

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We have not received our 1099s for 2017. Can I get them sent via an on line request?

Darlene Madden | Aug 28, 2018
jackie best | Aug 28, 2018

Did not receive 1099s for 2017. Can you resend them?

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Can a person get a replacement for there taxes a 1099 I think it is from the ssi office?

Alan Tibbetts | Aug 28, 2018
Melissa | Aug 28, 2018

Yes. You can also request via automated phone system and online though mySocial Security on their website

When applying for benefits, do I need S.S. card, driver's license, and birth certificate?

Darlena Robertson | Aug 28, 2018
C | Aug 28, 2018

Yes

Do I need to make an appointment, or can I just show up and be helped?

Darlena Robertson | Aug 28, 2018
C | Aug 28, 2018

Yes, you will be there most of day, with out appointment, it's first come first serve. The early the better

i need to apply for social services for my 17 yr old son with autism, where do i start?

jennifer hildreth | Aug 28, 2018
C | Aug 28, 2018

1st I would call as nd make appointment, also make sure ask them to send the application, next get copies of all your son's medical records. List of all doctors... it's going to be hard....Also they will take your income and if you make too much he will not qualify....My daughter try to get it for my granddaughter, she was denied... that being said, each case is definitely. Good luck

I just became a US citizen, is there a time limit before I have to notify Social Security?

A Google User | Aug 28, 2018
C | Aug 28, 2018

Congrats, the sooner the better, take all documents, passport ect..

If l cannot go personally to change personal status on my social securite, what is the other options?

Shayane Santos | Aug 28, 2018
Mitch Quist | Aug 28, 2018

Most likely you will waste time calling. Set up a online account threw social security, lots of stuff can get done online

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