Leonard Buildings & Truck Accessories

Adam Pantola

I reserved a Leonard trailer online and within 2 hours also received a confirmation call that the trailer was immediately available for pickup. That's convenient proactive outreach. Then later that evening I arrived to pick up and it was brought to my attention a sizing issue with my hitch setup. Thanks Jerome for the thorough safety check- you did me a solid. And the front office guys for the trailer rundown and extra gear I needed. Extra shout out to the DM and Leonard for generously acknowledging my prior military service. A+ experience for me. I'll be back to get a hitch put on another vehicle they were so coool 😎 Ps. Cool that these tailgates can collapse like this

kendall surfus

I purchased a tonneau cover online for my pickup, but the cover didn't arrive with the hardware I needed to attach it to the bed liner. After calling around town, a little birdie suggested that I drive out to Leonard. I did, and the staff member (I didn't catch his name) hooked me up with what I needed, and then installed the cover on my truck to boot. I was really struck by – and grateful for – this generosity (especially on a 100-degree day). Next time, I'll check here first to purchase my truck accessories. Y'all are the best.

A Ledbetter

Today was so good I just had to share the experience ... I was interested in getting a quote for running boards for my Highlander. Came in and the store was busy. I was immediately greeted by Maryn and then Scott- with a smile! They wrapped up with the previous customers and then took their time to go over several options with me. I felt valued and appreciated as a customer. This is the kind of customer service that sets the bar for the service industry! Will definitely be spreading the word about the Durham store. Only place to go for your Leonard needs in my opinion. Just amazing customer service!

Leila Cloud

To be honest, I typically don’t do reviews. However, I had such a great experience recently with Eduardo Garcia and his team at Leonard of Durham that I definitely want to share my thoughts. I had an extremely frustrating and ongoing situation with a leaky bed cover for my F-150 that I had purchased online and installed myself. The problem I was having was really of my own making because I didn’t do proper research up front for the type of cover I needed for the way I wanted to use it. In hindsight, I also should have enlisted the assistance of a dealer instead of trying to do it all myself. Nonetheless, Ed took the time to help me through various scenarios to try and remedy the problem. He even discussed my situation directly with the manufacturer even though it wasn’t his fault or even his issue to address. Ultimately, my leaky cover problem was determined to be a warranty issue and a replacement cover was provided. When all was said and done, because the style cover I had purchased was really not best suited for the way I intend to use my truck bed, Ed assisted me with a new replacement cover and Bedrug that better met my needs. His team did a superb job installing everything. I could not be happier. Without a doubt, I recommend Leonard of Durham for any of your truck accessory needs. Eduardo and his team are extremely professional and customer-focused. They will go above and beyond to help you meet whatever need you may have. I will definitely be going back to them if I need anything additional for my truck. Jim Cloud