Auto Use

Category: Financial institution in Andover, Massachusetts

Address: 45 Haverhill St, Andover, MA 01810, USA

Phone: +18007379780

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8:30AM–12PM

Reviews

-SILVA-

Jun 26, 2021

Honestly had a great experience I went in with a bit of an emergency and had just a few days to get in a vehicle, I had the pleasure of being helped by Justin and he was incredibly helpful and worked his magic for me I was in me car in just 3 days very smooth process and I couldn’t thank him enough for that being I had just been threw a lot that very day. I’m grateful and look forward to a continually good process with you all Thank you again Justin 🤗🤗🤗

Jayden Lombari

May 18, 2021

There’s this common misconception about auto finance companies and how they’re strictly business and never personable. They seem to only care about the transaction and never the client. Too often an inexperienced person walks into this atmosphere and winds up getting into a situation that is harder to come out of then it took to get into. With that being said my spouse and I being young were skeptical and expected the process to be just that. Nonetheless we persisted and decided to look into this option further and let me just say now .... that wasn’t the case at all. In fact we were greeted by a lovely young lady named Sasha upfront and immediately directed to our also very friendly young rep Justin. It sounds funny, but I emphasize the company including younger floor members because going back to that misconception... older reps and these companies typically gray out areas on the contract and seem to essentially trap the inexperienced by brushing over the fine print... right? Well this was not the case. No matter the question big or small Justin had the ability to answer. He even understood something no one else could and that was understanding how tough it can be in your early 20’s diving head first without the proper knowledge on the ins and outs of financing a car and what that entails! This really put us at ease. Justin was transparent with every detail including the importance of certain aspects on the contract we should really be paying attention to. He wasn’t shy on providing his fellow younger new clients some trustworthy advice that will help set us as young adults up for success going forward. It’s been a pleasing experience. Our expectations were low and Justin knocked the ball out of the park. Auto use works with you and really cares for their clients no matter the age and how much you carry in your pocket. I have had no problems thus far and intend to keep it that way. Thank you Justin! We look forward to keeping this experience a seamless one! 🙂

Jae Rivera

Feb 4, 2021

I have bad credit and always been such a hard worker but have no family and friends to rely on totally random but my Uber driver told me about this place and told me to speak to Seth and I made a friend a guy who didn’t know me but wanted to help me. There isn’t a lot of people , let me rephrase that there isn’t ENOUGH of people like Seth he was more concerned with repairing my credit and my future of being successful then his own income he was more concerned about a safe car for me then his commission. Soooo many businesses should learn from them! Even talking to him today a year later that’s what he reassured me of again what the plan is and should be. He’s wonderful and I would only recommend him and that company I will ONLY do business with them. Seth is the best!

Ashley George

Jun 2, 2018

I’ve had a great experience so far. I financed my car in March of this year and the bank I had linked to my account I closed and am waiting on my new card to set up the auto pay and I always call and make my payment or send in a money order and every time I’ve spoken to someone they have been very understanding and accommodating. It helps tht I love the car I financed also. Life happens and it’s nice to have a company that does there best to understand.

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Questions & Answers

What is ur customer service email address

Nicole Cormier | Aug 28, 2019
Deb Hall | Aug 28, 2019

They have the best cutomer service ask for seth bannon tell him i sent you debbie hall

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is there any way to lower the interest rate ?

LOCKE CAFE | Aug 28, 2019
Jazen Blunts | Aug 28, 2019

Refinance threw a credit union Or pay bigger payments paying it faster will save interest.. i traded mine in to get out of that rate.. and went threw a credit union for new loan. 4% interest they also gave me a credit card with 7% interest...that being said. Auto use is a great place for a first loan to build credit. Or repair bad credit. Downfall high % interest.

Can I pay car note online?

hilliard baker | Aug 28, 2018
Laura Weatherbee | Aug 28, 2018

You need to have a checking acct and they take it out automatically

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