VCA Animal Medical Center

Olivia Pearl

I unfortunately had a really poor experience here. I made an appointment to get my cat Gemma seen by the vet as I had concerns over her health. The vet not only was very unsympathetic, but very abrupt in her approach. I left the vet the three times I brought my cat there in tears as no solutions were being made. They often threw the word "cancer" around, even though I brought her to our regular vet, and she in fact had no sign of cancer. The last time I brought her there, I still had concerns over her breathing and lethargy, but instead of validating my concerns, I was prescribed a medication for her eye as they found a scratch on it. I had to make the difficult choice to put Gemma down a few weeks later, as she had advanced heart disease. This was a really terrible experience, and I felt that the vet didn't care about me or my cat, and certainly wasn't sympathetic in regards to my stress about my cats health. I understand that at that stage of heart disease there is only so much that can be done, but an answer and some compassion would have been appreciated.

Nathaniel Perham

The team here is nice but i paid for the paws plus for my dog. He is very friendly but at 1st is scared of this place. They like to put animals that are hard to manage under. Cause it makes them feel safer. They always put us off as long as they can get away with even tho we pay for the service. I decided to check out another vet and my dog does not need to be druged up. There not worth the money we paid. That is my personal opinion.

Madeline Warren

My experience was just less than ok. I didn’t feel like this vet was very knowledgeable about large breed dogs. I got a lot of mixed answers and sometimes the vet had to go in the back room to look up answers to pretty standard breed specific question about joint issues. It wasn’t until my one year appointment that the office lady told me they had a large breed specialist and I could see that vet. At that appointment the specialist vet noticed my dogs legs grew abnormal. If only I had seen this specific vet from the beginning, and had my questions about joints/ growth plates answered in the beginning while the dog was still a puppy, perhaps I could’ve been more proactive and things would have gone differently 😔. Also I did the puppy plan which included the spay and first year shots. My dog didn’t go into heat within the first year and the vet wouldn’t allow me to spay the dog until the first heat cycle to help cut the risk of mammory cancer. However, she failed to tell me that the spay that was included in the puppy package I had already paid for was only good for one year. They were able to refund me the cost of the spay and sedation. But there were other items within the package I lost my money on and never received- microchip, the dental cleaning, etc. in the end I decided to switch vets to Lafayette Animal hospital and already feel like I am having a better more personalized experience for my large breed dog.

Stephanie Lane

They saved my kitty's life! They treat every animal that comes through their doors with profound respect and professionalism. If I were a cat I'd certainly ask my owner to take me there for care!