Stereo Component Services

James Jean

Stereo Component Services is terrible. They are an authorized agent of Best Buy and I hope that Best Buy does not do business with them. They came out to fix my washer. The first time they came, the washer was giving an error code de2. They assessed the situation and said they had to order such and such part. The 2nd time the 2 guys came at different times. The first to arrive wore a mask and the 2nd did not which is against Best Buy policy and just plane inconsiderate and unhealthy at this point. I stayed with them upstairs and washed, they did not install any new parts (they lied to the geek squad agent and said they switched out a motherboard which would have required removing the gas stackable dryer, which they did not perform). Anyways, the second guy said he had seen this issue before and all they needed to do was add some washers to the door hinge and that would fix it. Well it did not. I call them and left a voicemail that they need to come back and fix this and no one called me back days later. They are sent out again. Instead of bringing the parts they need to fix the issue and actually doing what should have happened the first time, the guy spent 3 minutes opening and trying to lock the door which is what the error code is and what I told him about and said you're right, we'll come back and fix it. No call no show. I called Best Buy Geek Squad and they are sending another repair company this time. PLEASE stay away from this company! Waisted time off work trying to deal with this issue. These young men do not care. I hope some adults are behind this company, it will not last.

Travis Rainey

After a harrowing experience with JOA Electronics, LG sent a different much more professional sub contractor, Stereo Component Services. They were prompt and efficient. I will be hiring them in the future for anything tv/stereo related. Even the secretary who answered my initial call was cheerful and helpful. Thanks again, guys!

Richard Herold

Fantastic service and surprisingly quick. Had an LG ultrafine monitor that shorted out. They were quick to diagnose the problem for my monitor and were realistic about the costs from the outset (no pressure at all). Everyone that I interacted with here were super professional and friendly. Would definitely return again.

Matt Reid

Really friendly staff who know their stuff. Turnaround time is usually reasonable. Had a special circumstance within a year of a repair and though it wasn't under warranty they were nice enough to take a look at it for free. One of the last places that Services high-end TVs. Definitely worth keeping my Panasonic Plasma if they can keep it running, which they have so far.