UPS Customer Center

Category: Shipping and mailing service

Address: 1785 Front St, Yorktown, NY 10598, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 11AM–2PM

Tuesday: 11AM–2PM

Wednesday: 11AM–2PM

Thursday: 11AM–2PM

Friday: 11AM–2PM

Saturday: Closed

Reviews

Miranda McGill

Jun 11, 2022

If you are at the end of a delivery route and they cannot be bothered delivering to you they lie and say that delivery was attempted and is being rescheduled to the next business day. This has happened multiple times.

Joe Darragh

Feb 17, 2022

Very friendly staff. Super helpful. Easy to drive up and unload packages. They also have a dolly available to borrow if you have a lot of packages.

Dom Corbi

Apr 14, 2021

Package not delivered on time. Received a cryptic message via ups tracking with no real detail. Package was shipped a week ago and still not delivered. I will be letting the vendor know that ups does not deliver on time as promised. I just hope my package is not lost. As of 4/14/21....second day of a promised delivery and still no package. What’s up with empty promises?? How about providing a realistic delivery time. If my package was loaded on a delivery truck yesterday why hasn’t it been delivered? UPS is fast becoming worse than the US postal service

Eric W

Feb 3, 2021

Terrible experience. The guy at the counter had zero interest in helping me recover my package. He said "I'm an hourly employee. What do you want from me? I don't have it." If I could rate 0 stars, I would.

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Questions & Answers

Can a UPS driver making a delivery to me pick up a package that is labeled and ready to go?

William Woods | Aug 26, 2021
UPS Customer Center | Aug 26, 2021

Hi William, thank you for contacting us. In order to better assist you please reach out to us via a Private or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Can I drop off a package here to be returned?

Jane Lynn | Aug 26, 2021
Michael Fennessy | Aug 26, 2021

Yes

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can we make copies there?

Fanny L Sloan | Nov 29, 2021
UPS Customer Center | Nov 29, 2021

Hi Fanny, you can check if the service is available with your local UPS Store.

What time is the UPS center in Yorktown Heights open for pick up on Saturday?

Don Silver | Aug 26, 2021
UPS Customer Center | Aug 26, 2021

Hi Don, this location is open Mon-Fri 11:00 AM 2:00 PM - 3:00 PM 6:00 PM. Unfortunately is not open over the weekend.

I have a package being held for me and it says to pick up by february 22. Will it be there on February 22?

Barbara G | Aug 26, 2021
UPS Customer Center | Aug 26, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

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Where can I pay to return pkg?

Teresa Maloof | Aug 26, 2021
John Kenneally | Aug 26, 2021

any ups store or UPS customer center. There's one in Elmsford and Yorktown

My package arrived with two of the items broken. There were 3 corning ware pans in the package. MY brother-in-law says he placed a $100.00 insurance value on the items. How do I go about getting a claim in to collect the money?

James Connors | Aug 27, 2019
Frank Masssaquoi | Aug 27, 2019

Call customer care 1800 pick ups. They will help you.

can i pick up a package that was unsuccessfully delivered at the yorktown ny office today before 6pm?

Daniel O'Keefe | Aug 27, 2018
Gary Prevosto | Aug 27, 2018

It's not likely the driver will be back to the facility before 8 If you're referring to a delivery attempt from today your best bet is to go pick it up after 8 See the guard at the entrance

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