Shoe Dept. Encore

Category: Shoe store

Address: 650 Lee Blvd, Yorktown Heights, NY 10598, USA

Phone: +19142451640

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Irving Quintero

Sep 14, 2022

I worked here and I do not recommend this retail store for employment. The company will force you to work on the weekends, holidays esp Black Friday, and the Latina who is co-manager won’t work with your busy schedule. Rather she will manipulate your request dayoff. Her name ANA SANTA. Her current successor Jorge (LatinX) short, buzz cut manager who also works at Yonkers.

Rebecca Fritsch

Jul 12, 2022

Great store and many nice options. Prices are good and service all always great.

Mario Minto

Jan 27, 2022

Decent variety, and the prices aren't too bad

Rommel Morocho

Jan 21, 2022

The price was the only drawback but you find what you are looking for

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Questions & Answers

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 25, 2022
Shoe Dept. Encore | Aug 25, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 25, 2022
Shoe Dept. Encore | Aug 25, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 25, 2022
Shoe Dept. Encore | Aug 25, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

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