RNR Tire Express

Devin Galaspie

My neighbor used them to come and replace all four of their rims/tires. I took a picture of the van to save for when I need new tires to have someone come out. They did two things that made me change my mind. They took the rims off and left the car sitting bare rotors against the old rims instead of using jack stands underneath the car. Then when the guy left he sat all four old rims next to our mailboxes and just left. You guys need to dispose of your rims at your shop, not at our mailboxes. I'll be using a responsible business when I replace mine now. Pictures are attached.

jim johnston (JJ)

I purchased four rims ($1800) from RNR for a 2003 Lexus SC430. When I picked up the car, they told me they'd broken the RR TPMS sensors. Instead of them ordering it and correcting their mistake, they said I needed to purchase a programmed TPMS sensor, and they'd reimburse me and install it. Not happy, but offering up to $100 reimbursement. I got a programmed sensor from RockAuto for $68.00. I called RNR to schedule an appointment for 2:00 yesterday. I dropped the car off counter guy said it would take about an hour. I saw it would take longer and went home and asked them to call me when done. They called at 5:20, saying it was ready. I said I'd pick when they opened. I was there at nine and was told there was some misunderstanding, and they hadn't installed the TPMS sensors and would get on it right now. Before the counter person could reimburse me for sensors, they pulled the car out (less than 15 minutes) and said it was ready. He told me the light and the aggravating beeping sound would go off after driving it a few minutes. Four hours later, the light annoying beeping sound continued. I called RNR they said I could have purchased a non-programmed sensor, which they could have seen from the invoice. Then they said the sensor wasn't reading something like the dog ate my homework. Finally, admitting they didn't have a diagnostic tester/scan TPMS tool for the 2002 to 2006 Lexus SC430. Suppose they'd told me that when it happened, I would have taken it to someone who could and got reimbursed by RNR. Now I have to go to a Toyota Lexus dealer or an actual tire store and pay them to fix the RNR mistake. RNR sells ten thousand rims a year, and I'm sure they have installed TPMS on a few older Toyota/Scion/Lexus that need a scan tool that services 2002 – 2006 model year vehicles. Certainly, RNR could locate and buy a diagnostic tester/scanner to correctly install replacement TPMS, clear fault codes, and reset the system. Saving everyone time and money!

Veronika B.

These guys are the best! I came here 45 minutes before closing time on a Saturday with a nail in my tire. They were able to quickly replace my tire, and they were so nice and helpful. I will definitely come back for future tire needs :)

Malkijah Rashad

The service could of been better. They got the job done but with a lot of push from me. I purchased tires from a different RNR location in Orlando and caught a nail in my rear tire while visiting my girlfriend who lives in Clearwater. At first, the attendant Scott and the Assistant Manager Anthony didn't want to be bother trying to help me get the tire fixed or replaced. I was told to call Orlando where I purchased the tires and have them send the paperwork. Then, I asked who on payroll for RNR. I guess Anthony got the picture and got things heading in right direction. I had another tire in my girlfriend's storage that I gave to them to put on and I will get another one soon under warranty.