Address: 173 Wickenden St, Providence, RI 02903, USA
Phone: +14014215157
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 8AM–5PM
Matthew Ballance
-Walk in, ask three employees at the front desk where keys are copied. -Go to the back desk, wait for an employee to show up with another customer. -Wait for that employee to copy customer ahead of me's keys. -Wait for another employee to show up and show the first employee how to do it. -Finally get to my spot in line, get told they don't have the blanks and I'll need to go to a locksmith. -I ask: "Is there one around here y'all recommend?" -Get told: "IDK, maybe google it?" You'd think a local hardware store would understand customers who want to shop small, support local, and ask for an informed recommendation. Two stars because the employees at the front desk were nice.
Uriel Cohen Priva
I love this place. The employees and owners are really interested in helping you, you can always chat with them about alternatives, and they'll go out of their way to make you happy. A real old-school attitude that's become very difficult to find elsewhere.
Emily C
Amazing service and quality! We called an hour before closing on Saturday and they were welcoming and happy to work with our custom glass cutting order. Monday around noon I got a call that it was ready for pick up. The glass we had originally brought to them was too thin and had broken during the cutting process, so they used a new piece for us. They did not even charge us for the new glass. The finished product is better than expected and their customer service is beyond compare! Highly recommend and we will be returning customers!
Jeb O
This place has EVERYTHING - and at a reasonable price. Employees are friendly - but not overbearing (will leave you alone if you just want to do your own thing). Helpful and knowledgable when you need them - person working the key counter went above and beyond to help me with a broken bike key. Love this place!
Thanks! Your review is awaiting moderation.
Yes we do. We are open Monday - Saturday 8 am - 5 pm
Thank you for your question. We continue to operate under the www.reopeningri.com guidelines. We are open for face-to-face in-store operations, and continue to maintain a 6-foot social distance. All of our staff are wearing masks and you must also wear a cloth face mask that covers your mouth and nose to enter our store. All aisles are one way and floors are marked with signage. Upon entering the store, you will be directed left for paint supplies and decorating; and right for hardware, plumbing, electrical, etc. This is to keep the area in front of the cash registers clear for customers checking out. We have upgraded cash registers and a new, faster credit/debit card payment service. Each register station is surrounded by plexiglass and it's entirely contact-less. If it makes you more comfortable, we encourage you to use our curbside pick up or delivery, which we continue to offer.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.