Maitreya Retreat

Category: Massage therapist in Santa Cruz, California

Address: 702 Water St, Santa Cruz, CA 95060, USA

Phone: +18314407883

Opening hours

Sunday: 10AM–11PM

Monday: 12–11PM

Tuesday: 12–11PM

Wednesday: Closed

Thursday: 12PM–12AM

Friday: 12PM–12AM

Saturday: 12PM–12AM

Reviews

Karen Gauss

Aug 9, 2022

The 110 min deep tissue massage with Alice was fabulous and soothing. She packs power and moves your joints just right. Stayed for a private hot tub with my hubby. We loved it!

AP inPrint

Mar 16, 2022

When I was getting ready to leave Santa Cruz, the last couple months I lived there I was experiencing severe health problems to the point that I couldn’t walk as well. I signed up for a month at Maitreya, and then spent that month in and out of the ER. But they were super nice to me, and moved my month to the next month, which definitely helped while I was going crazy trying to pack. I couldn’t be more thankful for this place, the super nice staff, and the chill people who go here. If I visit Santa Cruz again, I’ll definitely make this a stop.

Spotted Elk Design

Jan 2, 2022

I have been coming here with my family off and on for several years. First, when it was the kiva and now, as Maitreya. The new owners are wonderful people and the staff is great. I enjoy the wonderful community and love not having to squeeze in my self care time into a fifty minute slot. I like that it has a cold plunge, as well as hot tubs — something that helped me tremendously when I was just getting back to being able to walk after an accident. Great place and people!

Ann Peters

Nov 27, 2021

Pros: Nice ground/garden area Tub and massage were decent. Nothing extraordinary. Cons: No customer service skills Facilities and treatment are average My biggest complaint is that the people that work here don’t really have any customer service skills at all. It was my first time here and it’s not very obvious how to get into this place. When I finally found my way in, Kyle said hello and then asked me immediately if the card on file is the card I will be using. I can think of many other ways Kyle could have begun a conversation with me. For example, “nice to have you here, is it your first time or have you been here before? How was your day going?”But no, it was all business, how are you paying and here’s your tub. I had the same experience with the massage therapist who I saw after the tub. Nothing like “ how was the tub?” Neither of them even introduced themselves. I didn’t even know there were ground to explore or other areas until I walked through them to go get my massage. Maybe a little introduction or a short tour would be nice. I also did not appreciate that they were burning incense right when you walk in to check in. There are many people that have sensitivities, like myself. I would think they would know better and would use essential oils instead which are not toxic like incense is. Additionally, when I went to “check out” I was asked if I would like to tip my massage therapist. and how much. She was standing right there next to Kyle when he asked me. That was very awkward. Plus I never got a receipt. I won’t be back because there are other places in Santa Cruz I can get a tub and massage where I feel valued and can get some decent human/customer service interaction and can breathe incense free air. Also, masks are optional for all, including staff.

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Questions & Answers

Just would like to know why Kiva has been closed for months now! Would like to know why?

Julie Williams | Aug 26, 2020
Patrick Meyer | Aug 26, 2020

So would I they haven't taken any membership fees since Nov.

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Well Maitreya still be clothing optional when it reopens?

Lance Pitman | Aug 26, 2021
A | Aug 26, 2021

Yes

Does anyone know what happened to Kiva retreat in Santa Cruz?

Cherish Drivas | Aug 26, 2020
Maitreya Retreat | Aug 26, 2021

They went under. New owners are the same owners as Roxa downtown. They reopened under name Maitreya Retreat

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Are the tubs private?

Claudette Granata | Aug 27, 2018
Monique Windju | Aug 27, 2018

They have private and communal options. Private are more expensive.

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