Playa Vista Car Wash

TOMMIE BAINES

Do yourself a favor and stay away from this place. I’ve had the monthly unlimited wash deal for around two years. First time there was a problem, they wouldn’t stand behind their work. Yesterday, their machine yanked valve cap off and broke the valve stem off m left front tire. Tire was flat and I had to get a tow to the shop. $200 and a day later I asked to be reimbursed. Manager Kevin blamed the mishap on the extra half inch on my aftermarket valve stem cap. Asked why none of the others were damaged and multiple previous washes were unremarkable. Bottom line, he wanted to offer more of their faulty service to rectify their mistake but refused to cover the costs of my repair after ruining my valve stem and my evening. Terrible customer service…

Marc Collins

Their *new system* doesn't allow cars to advance through the cleaning process if the owner of the vehicle 1st in que has not yet paid for their wash.. therefore delaying the seamless continuation of cars to be cleaned. When the car is being prepared for owner collection, the rims are not cleaned totally and the front and back interior windshields are not cleaned as standard SOP. I've been disappointed every since the new owners took over years ago. They may be convenient, but they no longer represent *the best*.

Josephine Anderson

Really nice car wash. Hand car wash was $37 dollars. If I didn’t do hand car washes I would certainly take advantage of their monthly unlimited program. They had some high end cars there also so it make me feel like my Tesla was in good hands. This location is not my regular but it is near work so on occasion, it’s nice to stop by.

Daniel Moulton

HORRIBLE CAR WASH. Literally just left, paid for ‘the works’ package. When my car was done, I was (very) dissatisfied with the result. A worker begrudgingly said he would go over it again. When he returned the car, there were scratches from the vacuum all over my leather seats and it was just as dirty. When I drove around to the front, I spoke to a manager who a) denied it happened there and b) refused to refund me. It was about a five minute run around. I’m done dealing with businesses like this and believe they need to be held accountable. Damage done is greater than value add. Terrible car wash, do not recommend.