Panera Bread

ashley jones

Just ordered a mac and cheese grilled cheese with an iced coffee through doordash. The coffee was good but the half sandwich was an absolute joke. The sandwich was SO Small and there was like 4 little mac shells in it. There was barely anything on the sandwich. I wanted to post a picture but unfortunately my camera couldn't truly show the problem. I spent over $9.00 on the sandwich alone and my whole order was $23. The sandwich wasn't even worh $3.00. I'll never order food from panera again. I had to turn around and go to the cafe at my work just to order more food to have enough to eat for lunch. ...So i just spent over $30 for lunch today.

Alexia Andrade

This place is average at best. Service has been lacking, as it has at most places during/since Covid. The food majorly lacks flavor since they've done an overhaul on ingredients. The chicken for the sandwiches looks and tastes like canned meat. We ordered a large mac and cheese and it wasn't even a full container. Panera used to have really tasty food but changes have been made and it's been continuously disappointing and just average, while also not being the cheapest. This place is fine if you're just looking for an easy meal but no longer a family favorite. Also, I should add that online ordering has been a pain and calling in a simple order can take a solid 5 minutes. Would not return unless we really needed to.

krw

First I tried to get delivery online from Panera and they said there was no delivery in my area. We live 3 miles from there. So I went on doordash and placed my order. It was canceled. so I ordered direct for curbside p/u. Got there and hit "I'm here" and waited 10 minutes. No one came. So went in and my order was sitting on the shelf. I guess I should be thankful I at least got food as it could have been closed. The "new" normal.

Stevie Davis

Went through the drive-thru, attempted to order the “Family Feast”. Was told it can only be ordered inside. Parked and placed my order. It took over 30 mins to complete. They gave me a wrong sandwich. Made the correct one, with a single strip of turkey and it was a mayonnaise mess. I requested it be remade; and they simply shoved more ingredients on the already soggy bread. The grilled cheeses weren’t toasted at all. The group soup had enough solids in it for a single serving- the rest was broth. While waiting I witnessed other orders completed incorrectly and rolled eyes by the employees. The manager didn’t seem to care. Don’t bother with this location. Edited to add this was not during breakfast or lunch rushes. There appeared to be plenty of employees, yet multiple mistakes and slow service.