Lake Elsinore Ford

Carmen Beck

Dear Lake Elsinore Ford, I continue to be happy with the service I have experienced there over the last 10 years. During my most recent visit, my service managers, Kim, and Maria, were always incredibly pleasant and patient with all of my questions - returning every call in a timely fashion. Additionally, they matched the quote from another dealership and saved me hundreds of dollars. Finally, and most importantly, your mechanics finished the job more than 2 weeks faster than promised. Thanks to your hard-working and considerate staff, summer is back on! There is no point in visiting another mechanic or dealership when you get this level of service. Many thanks to all! Dr. Beck

Albert Alexander

Natalia had GREAT customer service. Made me feel like I was taking my work truck to a reliable and experienced friend. My cashier experience is why they only get 4 stars. I felt like a hostage for a minute and thought I would be walking home. I only got an oil change. Wonder what would have happened if I got more extensive work done. UPDATE: When I originally wrote this review, I accidently posted it to another dealership/repair shop next door. However, I went back and was happy to see Natalia got promoted!! She handled my new issue with professionalism and class. Great job! Ford gets 5 stars now.

Kieno DaHero

Had the pleasure to work with Mr. Ryan and his great team at Lake Elsinore Ford. We were going through some stressful times and they reassured me multiple times that they will help ease the process and make it worth our while. They did just that and so much more for us. They truly went above and beyond to help my family leave with a brand new vehicle! Thank you all for your awesome customer service and we will definitely be coming back for all our Ford needs!!!

Daniel Kanooni

Inquired about the new Maverick and I was lucky enough to be the first serious buyer of one of the few arriving on this lot. Worked with Andrew and he was so helpful, cooperative, understanding, knowledge, and just an all around great guy. Worked with myself and my wife on a good finance deal during these hard times. Will definitely recommend Andrew and team to my family and friends!