Wilshire Promenade Apartments

Category: Apartment complex in Fullerton, California

Address: 141 W Wilshire Ave, Fullerton, CA 92832, USA

Phone: +17149897481

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Catherine jihae Lee

Sep 16, 2021

I lived before. And I miss that place ^^ They have a very warm heart for the residents and always corporated with a good attitude. Specially sara is very good person.

Haley Marcus

Jul 24, 2021

I can’t say enough about how amazing the customer service is with this apartment. They go above and beyond in every way to make residents have the best experience possible. Hailey, Sara, Adrian, and Matthew have been helping me and my roommate in so many ways. they have gone out of their way to help us and done things that they absolutely do not have to do just to be helpful. you will not find people anywhere else that are this generous with their time and willing to go out of their way for residents. They are so accommodating and have just made this move in process so seamless and amazing. I have never had an experience this amazing moving into a new apartment. They are kind and helpful on the phone and so quickly responsive. they answer every question promptly and are quick to offer any assistance possible.this is seriously one of the best customer service teams I have ever seen and would recommend anybody looking to move in the area to strongly consider Wilshire apartments not only for the amenities and services but for the people that will help you and support you through the process. Thank you again to Haley Sarah Adrian and Matthew you guys are the absolute best!!

Y L

Mar 5, 2021

I had contacted several APT in Fullerton to move in OC. Some of them were not responsive or replied too slowly. Wilshire? There are several staffs in the Office and all of them were so nice and taking their responsibility from the beginning! All the moving process went so smoothly regardless the COVID 19. 1. APT: it built long time ago, but maintained well enough. I'm satisfied with it. Renewed microwave and stoves are all good. I feel comfortable and safe in here. 2. Staff communication: During the moving in process and the first month, I had lots of things to ask and check. I sent emails many times and they replied always in time. One time, there was a miscommunication in a small thing, but they quickly apologized and solved the issue. 3. Maintenance: You will be surprised how fast they come and check your request. These guys are so friendly and nice people. I submitted non-urgent requests and he came in an hour and quickly figured it! They are skillful and resourceful indeed. 4. Near APT: You can access fine restaurants and good coffeeshops by walk in 5-10 minutes. Plus, Fedex, banks, and things you may want to visit are all nearby. 5. One complain: I feel most of the neighbors are good. But once in a while, I smells smoking from neighbors' home and have to close windows. But it's not office's fault. I will update my review!

Jafar Moininazeri

Dec 10, 2016

Don't waste your money on this place. The trash builds up in the hall ways, there are roaches everywhere, management is a joke, and only looks to increase your rent by 10% every year. So don't get comfortable. They don't take care of problem calls, they leave work unfinished for weeks at a time and when you want to speak to upper management they do everything in they will refuse to give you there contact info. Turly over priced.

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Questions & Answers

What kind of apartment tours are currently available?

Wilshire Promenade Apartments | Aug 26, 2021
Wilshire Promenade Apartments | Aug 26, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

Wilshire Promenade Apartments | Aug 26, 2021
Wilshire Promenade Apartments | Aug 26, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

Wilshire Promenade Apartments | Aug 26, 2021
Wilshire Promenade Apartments | Aug 26, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

Wilshire Promenade Apartments | Aug 26, 2021
Wilshire Promenade Apartments | Aug 26, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

Wilshire Promenade Apartments | Aug 26, 2021
Wilshire Promenade Apartments | Aug 26, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

Wilshire Promenade Apartments | Aug 26, 2021
Wilshire Promenade Apartments | Aug 26, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

Wilshire Promenade Apartments | Aug 26, 2021
Wilshire Promenade Apartments | Aug 26, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

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