Apex Mission Valley

Steven Valentine

DO NOT LEASE FROM THIS PLACE!!! DO NOT LEASE FROM THIS PLACE!!! We only lived there for one year, and it is the worst place I ever leased from. When we toured Apex the very first time before the lockdown, we were shown a newly renovated apartment and we really liked it. Location was great and the staff seemed to be very nice. Our mistake was that we didn't read the Yelp and google reviews. As soon as we moved in we noticed the problems. It started with the Elevators always breaking down, the front gate and rear gate don't work. We had a homeless man camping on top of the roof or and in the stairwells. The key fobs for the orange elevator hasn't worked since to this day and people can squeeze between the west gate ( I HAVE SEEN IT WITH MY OWN EYES), so everybody from the streets can access the interior of the complex. There is also trash in the stairwells that is left by the homeless.But the three biggest issue I had with this place: #1 We had a huge issue with black dust settling in our apartment, it would stain the walls, the kitchen and bathroom cabinets, bedsheets, clothes , dishes and more. You could tell that the dust came from the outside and thru the AC vents. We contacted maintenance too check it, but the only thing they did was bringing us a new air filter for the vents that wasn't even the right size, but brought us the right size a few hours later. They never investigated where the dust came from or even making an effort. That bad part is that we breathing the air that is coming from these vents and don't even know what that black dust is. After confronting the property manager JUSTIN BLACKMAN (who also lives in the complex) about the dust issue, he said it was our fault that the dust was in our apartment because we put the wrong size filter in. I had to tell him that it was his maintenance team that brought us the wrong size filter and that the dust was there before even the small filter was place there. #2 We had packages stolen from our front door several times even after installing a door bell camera. At one point it was so bad, that our neighbors left notes on the door for the delivery companies not too leave packages by the door. I confronted the property manager JUSTIN BLACKMAN about the stolen packages issue. And once again JUSTIN is pointing the finger at others and stated that there is nothing they can do about the package thieves because the delivery people are the ones letting random people inside the complex. I suggested to JUSTIN that they should lock up the packages in the community room that was already locked because of the covid restrictions. He claimed he can't do that because of the liability. I told him that was bull**it and that 99% of the residents would probably appreciate if the leasing office would take initiative and keepsake packages. But it showed again how sorry and incompetent JUSTIN is. I also mentioned to him that security does not patrol the hallways or stairwells and that I have proof, my doorbell camera has not captured one security person. JUSTIN said that was not true. #3 I confronted property manager JUSTIN BLACKMAN about the issue in our apartment and the complex, and why there is no actions being done. I called him out on his bull**it and sorry excuses. He didn't like that and felt threatened that he also apparently called the cops and told them that I threaten him. And still today I'm wondering what I'm threatened him with. If I really wanted to threaten him, I would have done it so the police actually had a reason to come to the property. But JUSTIN is not worth it. JUSTIN BLACKMAN is a LAZY, COWARD, INCOMPETENT, SORRY and PATHETIC property manager, who does not take any responsibility and blames everybody else for the problems. We were so happy moving out of this trash dumb.

Jackie A.

This is a great property and the location is awesome! Easy access to the freeway and a stone throw away to the mall, Costco, IKEA and a variety of restaurants. Justin and Whitney have been a pleasure to work with! They are responsive, professional, and genuinely care about helping their residents. The leasing office and maintenance teams work around the clock to resolve resident issues and make improvements in and around the apartment complex.

Kidz Corner

I have been living at this property since 2016. I have been here through the ownership transition, and quite frankly, the young ladies in the office have been very helpful and attentive through the entire process. They had a ST Patrick's day event the other day where they provided Irish coffee and delicious, moist pastries. Yumm. This property is always kept clean by the very nice young porter guy. I just renewed my lease. I love this property. My experience has always been great.

Brenda Morgan

I've lived at Avalon Fashion Valley for four months now. I LOVE IT! The location is convenient to everything San Diego has to offer. The office staff are friendly and responsive (Thanks Whitney and Chris!) and go out of their way to make sure that you're happy. The complex get-togethers planned by the office staff are very enjoyable and a great way to meet your neighbors.