Alamo Rent A Car

Paul Vames (giantsmetsoregon)

The vehicle we reserved online was apparently unavailable. Alamo provided a substitute vehicle for the same price. We would have preferred to have the vehicle we reserved; the substitute vehicle was not quite what we expected. Overall the vehicle was clean, we had no operational issues, and the process of picking up and dropping off the vehicle was reasonably smooth.

Tammy Crumpacker

I rented an Alamo vehicle through Costco Travel, pretty much the only way I rent vehicles. I rented from Alamo at Santa Ana/John Wayne airport. First, the rental facility is on-site of the airport, no shuttle bus needed, so convenient!! The customer service rep was pleasant and speedy. The rental vehicle worked perfectly for our Disneyland vacation. The price was exactly as stated on the Costco Travel site. I usually prefer to use Alamo, they tend not to have pushy sales people and I can get in and out in a reasonable time-frame.

Larry Runge

Their vehicles are beat up and in rough shape. In fact the inside was not clean. Had trash and rental agreement from previous renter. They say it’s tough to get new vehicles and prices are too expensive. They sure want to charge a new vehicle price on a rental unit with nearly 50,000 miles. Even the tires were not in good shape and vehicle not in alignment. Used to be a very top-notch place to go and get a rental vehicle. I would not recommend any longer and will most likely go somewhere else for my next rental.

Jerry Steele

From the moment I reserved my vehicle, until the the time I returned it, I could not have been more pleased with the service and attitude of every member of their team I came in contact with. The vehicle was super clean and smelled fresh when I picked it up as well the placards reviewing their safety/COVID protocols were in plain sight. I travel a lot and have a substantial corporate discount with other rental companies yet Alamo was extremely competitive. I will definitely consider using this service on future trips.