Address: 5761 Mountain Hawk Dr, Santa Rosa, CA 95409, USA
Phone: +17075370555
Sunday: 10AM–6PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–8PM
Tiffany Heuze
The staff at Santa Rosa are incredibly helpful and kind. I have such a relaxing experience every-time I go there.
John Poser
Manager is the worst. Tried to cancel at the beginning of COVID , she doesn’t take no and says”let’s put it on a freeze”then 9 months later charges come on my account. Go to cancel again freeze. 9 months later same thing. I call and cancel my $ is refunded and the next month I’m charged again. I realize I got charge for August as well. I went to make sure I got canceled and she refused to give me my aug $ back. She talks to you really condescending. I was already bothered because they charge you extra for a hard massage.
Jesse Weis
Kylie was super helpful. it is not her fault my 2 person appointment was never actually booked even though when we spoke, the lady ( not kylie) who spoke with me confirmed 3 times. what an anniversary gift from me to my girl. after being on the edge of tears for 6 weeks i wanted to do something special for her and eventually i was finally able to save enough money to get her a massage. she was SO SO excited! i felt like the best boyfriend ever! but i should have listened to the reviews and went somewhere else which is what i will do from now on as well as make sure everyone in my life knows to not spend money there. what a terrible experience. the Walmart of massage places. DO NOT SPEND YOUR HARD EARNED MONEY HERE.
danielle baker
This is my first time going to massage envy, and it was amazing. They are very punctual, organized and welcoming. I was lucky to get Jenna, and I highly recommend her. She got the pressure just right, and worked out the knot I had in my neck.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
$65 if you're a new client I think (introductory offer). I have had nothing but good experiences there.
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