Address: 6300 Mechanicsville Turnpike D, Mechanicsville, VA 23111, USA
Phone: +18047301880
Sunday: 10:30AM–9PM
Monday: 10:30AM–9PM
Tuesday: 10:30AM–9PM
Wednesday: 10:30AM–9PM
Thursday: 10:30AM–9PM
Friday: 10:30AM–9PM
Saturday: 10:30AM–9PM
Tara Guy
Food was excellent today! While we did have a bit of a wait, the staff never stopped working, and they apologized for the wait time. Our subs were fresh, hot, and fully packed. Prices have gone up, but still the most filling, delicious sub around.
Julie Jones
Unbelievably slow for DoorDash orders. After waiting 15 minutes for the sandwich to be made, I had to remind the staff that the order came with drinks, chips, and dessert. Another 5 minutes for them to gather the rest of the order. Unprofessional responses. They were out of chicken and desserts and the explanation to multiple customers was “we’re out of everything.” No apology or secondary option given. Just seems the place is wildly subpar in terms of speed of orders and customer service. I will never return for myself or Doordash orders.
Holly Richardson
Ordered in the store and took home as soon as they made them. Only drove a mile and a half. All three subs - steak and cheese, new york steamer, and brisket with cheddar are ice cold. The roll for the new york steamer was so soggy it couldn't be eaten and the meat was sliced so thick it couldn't be chewed until cut small. The brisket and cheddar had an inch and half of roll with nothing on it - no brisket, no cheese. Very disappointed for the amount of money spent. On top of it all, we tried to call to see if it could be resolved but the number listed is out of service. We use to love this place.
Annaliese
Visited this store on a super busy Saturday evening, May 8, 2021 around 7:45pm. Only 2 young men were working and it appeared one was training the other. Have to say I’m very impressed with how these young men worked together under pressure and turned out such delicious subs! Firehouse management; I don’t know their names but I hope you recognize them as an asset to your store! My family will be returning on a regular basis.
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Currently, our gluten-free options are as follows: - Any Firehouse Subs deli meat (meatballs are not included) - All of our cheeses, including Provolone, Cheddar, and Monterey Jack - Any of our salads – add any meat and cheese on it and tell them to make it hot - Refer to our nutrition portal for detailed allergen information - Some locations offer a gluten-free medium sub roll. Visit https://www.firehousesubs.com/gluten-free/ for details and a list of participating locations.
Do not know for sure. I see them making up to go bags but not sure if they were only pickup at the restaurant.
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